05-21-2012 11:02 AM
Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out. Now it seems to be reduced to 1 hour or maybe less.
Can this be reset back to 2 hours ? Thanks !
05-21-2012 11:15 AM
pizzadude wrote:
Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out. Now it seems to be reduced to 1 hour or maybe less.
Can this be reset back to 2 hours ? Thanks !
Hi pizzadude,
I just checked and the "Period of inactivity before auto-logoff (minutes)" is still set at 120 minutes. I'll check to see if there has been issues reported with the new upgrade.
05-21-2012 11:21 AM
Mine would log me out before 2 hours before the upgrade. I just thought something had changed with the forums behnd the scenes.
05-21-2012 11:26 AM
Hmmm, ok, thanks Moose ~ maybe I'm not watching the clock correctly...
Or has anything changed with regards to what constitutes inactivity ? Like just reading posts or refreshing ?
05-21-2012 04:18 PM - edited 05-22-2012 03:35 PM
I'm going to do a time test now and see what happens.
ETA: 1 hour and 14 minutes and didn't get logged out. Will test now for longer.
ETA: Starting second test. Had to end early, but stayed on for 1 hour 27 minutes.
05-23-2012 09:40 AM
Last night I was able to do a test for just a couple of minutes under two hours and was able to stay logged in. I'll see what I can find out for those of you who haven't been able to.
05-23-2012 09:46 AM
mod-moose wrote:Last night I was able to do a test for just a couple of minutes under two hours and was able to stay logged in. I'll see what I can find out for those of you who haven't been able to.
Its 2 hours of me like clockwork.
-scott
05-23-2012 10:37 AM
pizzadude wrote:
Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out. Now it seems to be reduced to 1 hour or maybe less.
Can this be reset back to 2 hours ? Thanks !
I've been told that it might be that your computer has an old cookie and you should try cleaning your cache and cookies. Please let me know if this helps.
05-23-2012 12:27 PM - edited 05-23-2012 12:28 PM
Thanks !! I think I'm ok ~ I had to reboot yesterday and everything seems back to normal now.
05-23-2012 12:50 PM
pizzadude wrote:
Thanks !! I think I'm ok ~ I had to reboot yesterday and everything seems back to normal now.
Great news! (Those darn cookie crumbs...they get into everything!
)
Thanks for letting me know.

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