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@baller4life wrote:Guys I have been having the same sign in issues the past 2 hours. Then it just logged me in by itself all of a sudden. I was pretty sad to think I would have to start over with new name. Called customer service and they were NO HELP!!!
Same here, paying customer, and they had me in tears. Finally able to sign in. Error messages indicated locked out of account. JUST able to sign in now (after sign in page disappeared). Had me email a link that no longer works, then lied and said I refused to email (got the non deliverable reply). Color me po'd.
@KaLin wrote:This has been escalated to Tier 2 support to get this fixed ASAP.
As a temporary workaround, if you read a post anonymously and then click the sign in link, you should be able to sign in that way. It's the only way I was able to get in.
That did not work for me.
@Anonymous wrote:
Problem seems to be fixed. Was able to log in just now on my iPhone. Let's hope this is permanent.
Agreed. I couldnt log in a few hours ago and just was able to log in. Hope it stays that way.
I was able to get in using an incognito browser window.
Fun stuff.
@SunriseEarth wrote:I was able to get in using an incognito browser window.
Fun stuff.
Lol, not.
@baller4life wrote:
Customer service told me to re-register with a new username. For real? Not gonna happen. I finally just hung up.
They hung up on me.
Hi Forum members,
We know about the issue and are doing everything we can to get this fixed. We have expedited the issue like KaLin said and following up regularly. In the meantime, many users have found success logging in "incognito" mode or clearing your cache. We will keep you posted with any updates. Thank you for your patience!