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Sign in issues

Regular Contributor

Sign in issues

On top of my signature editing issue which is still unresolved, I also have a sign in issue. When I click "sign in" on the forum and enter my username/password and then click on the "You've successfully signed in, click here to return to the forum" button, it brings me back to the forum but shows that I am not signed in. The only way to get it to show I'm signed in is to click the reply button on a thread first. I then am able to see that I am signed in. Any help with either of these issues?

 

Thanks



EQ: 807 | TU: 823 | EX: 817
Message 1 of 34
33 REPLIES
Valued Contributor

Re: Sign in issues


DomLS3 wrote:

On top of my signature editing issue which is still unresolved, I also have a sign in issue. When I click "sign in" on the forum and enter my username/password and then click on the "You've successfully signed in, click here to return to the forum" button, it brings me back to the forum but shows that I am not signed in. The only way to get it to show I'm signed in is to click the reply button on a thread first. I then am able to see that I am signed in. Any help with either of these issues?

 

Thanks


Starting yesterday afternoon (8.9.16) I am NOT able to sign on to the Community Forum message boards using Chrome - IE 9 and 10 work fine as far as signing on to the boards, but they are MUCH slower loading pages. Both IE and Chrome sign on correctly and give me scores, etc but I can;t sign on to the forums or even get to the forums using Chrome - it's NOT the ad blocker because I've turned it off for MyFico, didn't matter.

Message 2 of 34
Valued Contributor

Re: Sign in issues

Update:  Cleared my history - rebooted - seems to work now. 

 

Strange....

 

Seems like EVERY time I sign on I have to clean my history using Chrome - never happened before yesterday and I have not changed anything as far as settings in Chrome.

Message 3 of 34
Moderator

Re: Sign in issues

Have same problem with Chrome and Firefox, get around it by logging on in a private browsing session. If this continues we may have to inform the platform admin.


"If there's a lack of money in your life, understand that feeling worried, envious, jealous, disappointed, discouraged, doubtful or fearful about money can never bring more money to you, because those feelings come from a lack of gratitude for the money you have."

"Reactions are powerful creators because they contain every element needed to manifest—they're a combination of thought, belief, and feeling in action. Positive reactions create more positive things, and negative reactions create more negative things. If you can respond to negative situations calmly and lightly, instead of with emotional turbulence, what happens next in your life will be so much better."

- Rhonda Byrne
Message 4 of 34
Established Contributor

Re: Sign in issues

I am having the same issue as well. I thought I was the only one. Cant sign in unless I go all the way in and read a message. 



|| TU08: 752 || EQ08: 757 || EX08: 760 ||



Message 5 of 34
Regular Contributor

Re: Sign in issues

I guess nobody cares lol. Not a single reply from someone saying it's being fixed or even looked at. 



EQ: 807 | TU: 823 | EX: 817
Message 6 of 34
Valued Contributor

Re: Sign in issues

Seems to be working okay now after the "outage" this afternoon (I assume it was a software update)

 

I've had to "reboot" once this morning, better than the last few days, but not fixed (aka reboot = clear my Chrome history and restart the sign in process)

 

Update: Back to rebooting every time I sign on. First the "ranking bug" now this....sigh.....

Message 7 of 34
Established Contributor

Re: Sign in issues

Well that didnt last long. Was working for a bit and now back to the same issue. Smiley Sad



|| TU08: 752 || EQ08: 757 || EX08: 760 ||



Message 8 of 34
Established Contributor

Re: Sign in issues

Yea it is frustrating and is only getting worse. Hopefully they ditch this software soon and go with a more respected forum provider. This system was average back in 2005, now it's just so outdated and awful.

NFCU-Capital One-Chase-Discover-AMEX-Costco-Store cards
Total CL: 150k+
Message 9 of 34
Administrator

Re: Sign in issues

I have forwarded this issue to the FICO admin, Kelsey.

 

Since FICO controls the login SSO process, they should be able to take a look at it and get it fixed.

 

Thanks for reporting it.  Smiley Happy

Message 10 of 34