Signed up was ready to see FICO and I get a message stating... Unfortunately, we were unable to confirm your identity during your last purchase attempt.Your security is important to us, and therefore you will need to confirm your identity prior to purchasing any future myFICO product.
Your identity can be confirmed by a myFICO Customer Care agent in just a few minutes by following these steps:
1) Gather recent loan or credit card statements (the information on these statements may be used to confirm your identity).
2) Call our customer support at 1-877-220-1541 (Monday - Friday 6:00AM - 6:00PM or Saturday 7:00AM - 4:00PM PST).