3 New Inquiries and No Score Watch Alert!!

[LuvsRetro]

Okay, someone help me figure this out. 

I have not received an alert since May 16.

I have changed my settings to both the current score and 1 point higher, Still Nothing!

I have 3 New Inquiries in the past 3 weeks.

I was thinking that I should have received an alert for the Inquiries no matter what setting I have.

Is there a trick to get these alerts or will I need to order a new report?

[ficonewbie01]

I called myfico customer service and complained I didn't receive an alert for an inquiry too. She gave me a free credit report and saw there was a recent inquiry from 06/08. She will notify the software developement team.

My new EQ score didn't change with the new inquiry though. That's a good thing!

[LuvsRetro]

Well, I just called Customer Service and the CSR said that he didn't see any "hard" inquiries and that I won't get an alert unless they were hard.

I informed him that I do know for a fact via pulling my Equifax report this morning that I actually have 4 "hard" inquiries.

He said that he did not understand why I did not receive an alert, but, to contact him if they show up when I pull a new report!!!

Well, he did not offer a "freebie" so I will have to wait week or so longer when I know my balances are updated before I pay for a new report.

[ficonewbie01]

I would call back again and speak to someone else. When I mentioned to the CSR that I did not receive any alerts for 4 weeks, she voluntaraly gave me a new report.

[LuvsRetro]

I read Barry's post yesterday stating there is a problem with the alert system and they are working on it.

Okay, I finally got an alert today (-15)   06/19/2009 for an account balance increase from the 06/03/2009 and it also said a new account has been added!

Still some bugs......... as I haven't had a new account posted.... yet,

                                            but, I do have inquiries (there's actually 4)....no mention of them...yet!!!!

I'm still not pulling my report until all balances are reporting the PIF

I did pull TU, score is now 753,  some balances still not updated

Message Edited by teamfico on 06-19-2009 01:39 PM