The 3B report lacks reliable AAoA (Average Age of Accounts) information, and this data seems to be completely absent from the Beta view.
You can see it only if a report displays the Established Credit History factor which a user can 'drill down' on. Even then, the data point is only available for the bureaus specifying that factor. (For example, on my most recent 3B, I can drill down and see my AAoA for EQ and TU, but not EX.)
Since these data points are so critical to a FICO score, the 3B report should always reliably display the AAoA, AoYA and AoOA for all bureaus. myFICO is providing incomplete reports by not providing this data.
(I note that the 1B report provides the AAoA data in the Understanding Your Score section. The 3B report should provide at least the same information as the 1B.)
P.S. - This 'we can't assist you by email' / 'you have to phone us' nonsense is extraordinarily lame. Either the product has the data or it doesn't. And I'm not going to phone -- my time is worth more than myFICO's service. This sort of behavior encourages subscribers to consider other services -- I'd point out that even the free Experian product provides AAoA / AoOA / AoYA.
Got it. Thanks kindly.
mea culpa.