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App and website showing score and alerts up to 31 Aug 16 now, what gives?

Established Member

App and website showing score and alerts up to 31 Aug 16 now, what gives?

I last used your Andriod app in August but I changed my password after that so I could not log in.

 

I logged into the app today and it should my alerts and scores from 31 Aug 16. 

 

I logged into myFICO from my desktop comp and it too shows scores and alerts from 31 Aug 16 and nothing sooner.

 

I cannot see any of my reports that I ordered after 31 Aug either.

 

I have used the main website often over the last week so what gives?

 

My credit went back in time!

 

fico error.png


Starting Score: EQ 666, TU 668, EX 664
Current Score: EQ 673, TU 677, EX 669 (I am not listing the 40 point loss)
Goal Score: 701


Take the myFICO Fitness Challenge
1 REPLY
Established Member

Re: App and website showing score and alerts up to 31 Aug 16 now, what gives? FIXED.

I was able to get everything fixed by talking to a FICO supervisor who had to manually send me a change password request.

 

I also had to clear the cache on my phone for the FICO app then I had to uninstall it.

 

Still, no idea how this happened.


Starting Score: EQ 666, TU 668, EX 664
Current Score: EQ 673, TU 677, EX 669 (I am not listing the 40 point loss)
Goal Score: 701


Take the myFICO Fitness Challenge
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