@PatrickS wrote:
Hi,
Just a heads up: I received a notification in Score Watch stating that "The balance on one of your accounts has increased." But the only reports associated with that alert are a decrease, along with a duplicate of the same decrease.
Thanks, I'll make a mention to an Admin.
Opposite alert aside, the duplicates are normal and is based on your settings. By default, SW will alert you to any balance change based on $x and also an alert based on x%, with "x" being the value that you select. If your balance hits or exceeds that minimum value for each setting, then you'll get a double alert for the same account. For example, my setting is that I get alerted if my balance changes by more than $1 and more than 5%. If my CC balance changes by both, then I'll get two alerts for the same TL.
If this is annoying you can change your settings. Select "Off" for the one you want and the double alerts will stop.
