05-30-2013 07:45 AM
I've been reading about how hard it is to cancel your trial membership with myFico. Some called it a scam, a hoax, a bait-and-switch, the ole' flim flam.
Needless to say, I was dreading calling them. But today was the day it needed to be done.
I was on old for approximately 10 minutes (to be expected when everyone is calling the same number and there are no routing options). Spoke to a good guy named Kerry. Asked why I wanted to cancel, offered the "stay with us" special, and then canceled! Boom! Just like that, confirmation email and all. The whole conversation lasted MAYBE 5 minutes...
AAANNNDDD... this gentleman did confirm that myFico will be getting Experian scores in the next 90 days. I didn't ask if they were FAKO or FICO, but they're getting some version of EX.
I wrote all that to say this, I will definitely be a customer of myFico in the future. Pleasant experience today.
myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.>> About myFICO