05-30-2013 07:45 AM
I've been reading about how hard it is to cancel your trial membership with myFico. Some called it a scam, a hoax, a bait-and-switch, the ole' flim flam.
Needless to say, I was dreading calling them. But today was the day it needed to be done.
I was on old for approximately 10 minutes (to be expected when everyone is calling the same number and there are no routing options). Spoke to a good guy named Kerry. Asked why I wanted to cancel, offered the "stay with us" special, and then canceled! Boom! Just like that, confirmation email and all. The whole conversation lasted MAYBE 5 minutes...
AAANNNDDD... this gentleman did confirm that myFico will be getting Experian scores in the next 90 days. I didn't ask if they were FAKO or FICO, but they're getting some version of EX.
I wrote all that to say this, I will definitely be a customer of myFico in the future. Pleasant experience today.