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Cannot pull EX FICO score, anyone have their number?

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iltph
Frequent Contributor

Cannot pull EX FICO score, anyone have their number?

I cannot get my credit report and FICO score for Experian on myFICO. I spoke to myFICO customer support and they said to call EX at 888.397.3742 to see if they have something blocking them. I tried calling and have spent over 20 mins in an endless loop of pressing buttons, but can never reach a human. Does anyone have a number I can call to in touch with someone?

Has anyone else ever had this problem? If so, how did you fix it? I currently do not have a security freeze on my EX account so that should not be the issue.
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April 2009: TU 768
March 2009: EQ 671
February 2009: EQ 666
January 2009: TU 667 | EQ 620 | EX 669
December 2008: TU 651 | EQ 625 | EX 649
April 2008: TU 642 | EQ 636 | EX 635
November 2007: EQ 542


November 2006: EQ 501
Message 1 of 3
2 REPLIES 2
kball64
Frequent Contributor

Re: Cannot pull EX FICO score, anyone have their number?

I tried to get mine on Sunday and got an error message (error 720) twice.  I haven't tried again since I have 2 pending charges on my bank account for this order, which I never received.  Looks like EX is having issues.
Message 2 of 3
iltph
Frequent Contributor

Re: Cannot pull EX FICO score, anyone have their number?

Just wanted to bump this up. Has anyone ever gotten in touch with a HUMAN at Experian? It seems to be impossible. I cannot get my EX score on myFICO and it is driving me nuts!!
-------------------------------------------
April 2009: TU 768
March 2009: EQ 671
February 2009: EQ 666
January 2009: TU 667 | EQ 620 | EX 669
December 2008: TU 651 | EQ 625 | EX 649
April 2008: TU 642 | EQ 636 | EX 635
November 2007: EQ 542


November 2006: EQ 501
Message 3 of 3
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