Cannot update ScoreWatch alerts

[Anonymous]

That's good news.  I pulled mine as well with the free report they provided me, my score hadn't changed but I *still* cannot update my Alert Settings.  I got an alert because of random collection and my score decreased, but now I can't set my ScoreWatch to alert me when it goes up, unless it jumps back 50+ points to what it was.    This is ridiculous.

[Barry]

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jommie wrote:

I'm trying to update my target score to receive alerts, since my score has just gone up a few points, but I haven't been able to for over a week.

I get this message:

There is a temporary problem updating your alert settings. Your alert settings have been reset to their original values.

We apologize for this inconvenience. The Score Watch support team has been notified of this problem and will work to fix it. You can try again to update your settings in a few hours.

This is pretty sad.  How am I supposed to get alerts for what I want when I can't update the settings? 

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I'm looking into the alert setting problem and will get back to you all with what I find out.

[Barry]

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Barry wrote:

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jommie wrote:

I'm trying to update my target score to receive alerts, since my score has just gone up a few points, but I haven't been able to for over a week.

I get this message:

There is a temporary problem updating your alert settings. Your alert settings have been reset to their original values.

We apologize for this inconvenience. The Score Watch support team has been notified of this problem and will work to fix it. You can try again to update your settings in a few hours.

This is pretty sad.  How am I supposed to get alerts for what I want when I can't update the settings? 

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I'm looking into the alert setting problem and will get back to you all with what I find out.

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Word has it that this alert-setting error will be fixed by mid-next week. (fingers are crossed)

[Anonymous]

Thanks!  It finally worked earlier this week.

[Barry]

Glad to hear it's working again!