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Trying to cancel myfico subscription and I have been on hold for 20mins?? Is this normal, is there anyone that actually works at this company?
i was locked out of my account after purchasing two credit scores on Saturday. I was on hold for 15 minutes earlier today and have been on hold for over 20 minutes now. This is ridiculous. When I contact my CC company to stop payment perhaps I will get their attention.
I've been on hold for 27 minutes now. It's ridiculous! All I want to do is cancel My score watch.
It's like they only have one person answering the phone.
Does anyone ever get a human?
I called to cancel my subscription today and I was only on hold for a few minutes! The girl won me over with the 9.95 promo, good sales pitch
My friend must have been one of the lucky ones. He only waited 1-2 minutes and had a really nice gentleman help him out. Process was done within 5 minutes total. Called at 9:40am.
Are you guys trying to cancel the 10 day trial? or have you guys had the subscription for awhile?