08-05-2013 09:52 AM
i was locked out of my account after purchasing two credit scores on Saturday. I was on hold for 15 minutes earlier today and have been on hold for over 20 minutes now. This is ridiculous. When I contact my CC company to stop payment perhaps I will get their attention.
09-05-2013 07:27 AM
Does anyone ever get a human?
09-06-2013 01:51 PM
I called to cancel my subscription today and I was only on hold for a few minutes! The girl won me over with the 9.95 promo, good sales pitch
09-12-2013 09:45 AM
My friend must have been one of the lucky ones. He only waited 1-2 minutes and had a really nice gentleman help him out. Process was done within 5 minutes total. Called at 9:40am.