New Member
Posts: 1
Registered: ‎12-01-2012

Error 306 on 10-day trial SW

Ok , here is the problem. I have purchased the 10-day trial of ScoreWatch product. went through the whole process and did the purchase. But the system told back that I have Error-306 on my profile.


When I called MyFICO customer service, they told me that I have a block on my record of Equifax and suggest calling them to remove the block.

It takes me forever to get to Equifax, i have tried hundred of times but the line is just busy as hell . I finally gave up and come back here.


My questions are that:

-  Will my 10-day trial on the product expire on even though I don't have any access to my product ??

-  If so , how do I cancel it ?  I don't want to pay for nothing until I have my problem solved with Equifax.





Moderator Emeritus
Posts: 32,869
Registered: ‎08-04-2007

Re: Error 306 on 10-day trial SW

You might want to call myFICO just to confirm, but if you cannot see your report and score within the "My Account" page, then the purchase never went through and the 10-days hasn't started yet. I don't know about the error codes, but I do know if there's a fraud alert on EQ, then the purchase won't go through.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on include a FICO® Score 8, along with additional FICO® Score versions based on Experian or Equifax data (additional FICO® Score versions based on TransUnion data are not currently available on Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.