03-26-2007 01:42 PM
03-29-2007 02:31 PM - edited 03-29-2007 02:33 PM
04-18-2007 10:24 AM
04-18-2007 10:31 AM
04-18-2007 07:42 PM
lynnlynn wrote:I believe that customer service should be able to tell me, without any doubt, the cause of any change in score, and what conditions will cause it to return to previous value.... as it does not tell me SPECIFICALLY how to resore my score.
04-23-2007 12:38 PM
I would say that your conclusion is correct, but your concern is misplaced, at any rate for someone in your situation. You say that your score dropped to 779 from an even HIGHER score! Probably the reason was indeed because of that small balance, and probably the score will go back up once the card shows a zero balance again. The "problem," such as it is, is that a score higher than 779 is a sky-high score, reflecting very close adherence to whatever standards they set for credit, and any deviation from "perfection" is going to cause some slight decrease. But these decreases aren't going to bring your score down out of the sky-high range, and they aren't going to affect your ability to get the very best credit terms. I agree with your decision not to keep the product, not because it isn't useful in appropriate cases, but because your score is so high that nothing you are likely to do is going to affect your score enough to make a difference in the credit you are able to get.
lynnlynn wrote:I doubt that I will be renewing, as it does not tell me SPECIFICALLY how to resore my score. $89 is more than the service is worth for me.
04-23-2007 03:57 PM
lynnlynn wrote:I have not found the service by phone worth anything. The reason for a drop in score ( to 779) was displayed, paraphrasing the wording, to be no more than coincidental to the same day that Equifax reported a change in one of my credit card balances from zero to $261. Nobody could tell me if my score would go back up after the $261 was paid in full, as it always is, automatically by direct draft from a checking account. I believe that customer service should be able to tell me, without any doubt, the cause of any change in score, and what conditions will cause it to return to previous value. I learned nothing at all from my phone call.I forgot what the yearly cost of the alert service is, but I think that it is something like $89. I doubt that I will be renewing, as it does not tell me SPECIFICALLY how to resore my score. $89 is more than the service is worth for me.
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