07-06-2013 08:56 AM
07-06-2013 09:33 AM
Solved! Was able to get ahold of customer support, and they said it hasn't been working for me since I ordered on the 4th of July. Apparently they've been having many issues with any orders they recieved on the 4th. So they said they are reimbursing me and I'll have to re-order.