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Hi there, I am trying to cancel my free trial, when I try to email it says I have to call, and when I call it says you are closed, though I see many accounts have been closed merely by talking to a forum moderater. Could I get some assistance please? I am trying to close down two accounts, I signed both myself and my wife up. Thank you.
@Anonymous wrote:Hi there, I am trying to cancel my free trial, when I try to email it says I have to call, and when I call it says you are closed, though I see many accounts have been closed merely by talking to a forum moderater. Could I get some assistance please? I am trying to close down two accounts, I signed both myself and my wife up. Thank you.
I think you might need to call:
Phone:
1-800-319-4433
Mon - Fri 6am to 6pm Pacific Time
Sat 7am to 4pm Pacific Time
Moderators don't have access to your info. There is a new resident Administrator who can do that via these forums, but you'll be hard-pressed to get a response soon. You are better off in calling.