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It's happening again!

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prolificjinx23
Frequent Contributor

It's happening again!

New account on my credit started reporting but I haven't received an alert about it YET.........

Starting Scores: EQ 447 (01/02/2017), TU 476 (01/02/2017), EX 456 (01/02/2017)
Current Scores: FICO 08's as of 12/12/2019: EQ 584, TU 702, EX 631
Goal Scores: ABOVE 800 ALL 3
Current Cards: CapOne QS1 $500, Walmart SC $500, Discover It $750, Amazon Prime SC $900, CareCredit $2,000, NFCU CashRewards $10,000 and NOT APPING until 04/2020....


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Message 1 of 9
8 REPLIES 8
inthematrix
Regular Contributor

Re: It's happening again!

I was just coming here to post and ask if SW has gone down again.

 

The last SW alert I received was on 9/1.

 

This is getting very old. Equifax has a SW program...


Starting Score 7/5/10: 498 (EQ)
Current Score 659 (EQ) 699 (EX) 712 (TU)
Goal Score: 700 (for now)


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Message 2 of 9
Booner72
Senior Contributor

Re: It's happening again!

I'm not quite sure i'm thinking it's down again, YET - on one hand i did get an alert 9/4 for new activity, but I always get the email on Saturdays ....and it's Monday........

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720
Message 3 of 9
prolificjinx23
Frequent Contributor

Re: It's happening again!

My last SW alert was on 09/04/11 too.... Since then I have a new AU acct that starting reporting.... Lower balances.... Less collections.... IDK what's going on but I haven't even receive the "No alerts this week" email.

Starting Scores: EQ 447 (01/02/2017), TU 476 (01/02/2017), EX 456 (01/02/2017)
Current Scores: FICO 08's as of 12/12/2019: EQ 584, TU 702, EX 631
Goal Scores: ABOVE 800 ALL 3
Current Cards: CapOne QS1 $500, Walmart SC $500, Discover It $750, Amazon Prime SC $900, CareCredit $2,000, NFCU CashRewards $10,000 and NOT APPING until 04/2020....


Take the myFICO Fitness Challenge
Message 4 of 9
prolificjinx23
Frequent Contributor

Re: It's happening again!

It is happening again...... I just got an SW alert date 09/09/11......???

Starting Scores: EQ 447 (01/02/2017), TU 476 (01/02/2017), EX 456 (01/02/2017)
Current Scores: FICO 08's as of 12/12/2019: EQ 584, TU 702, EX 631
Goal Scores: ABOVE 800 ALL 3
Current Cards: CapOne QS1 $500, Walmart SC $500, Discover It $750, Amazon Prime SC $900, CareCredit $2,000, NFCU CashRewards $10,000 and NOT APPING until 04/2020....


Take the myFICO Fitness Challenge
Message 5 of 9
inthematrix
Regular Contributor

Re: It's happening again!

I just got two emails. One said "No ScoreWatch alerts this week" and the other said "ScoreWatch has detected a change to your FICO report or credit score today" and when I clicked it the alert was from 9/9. I checked SW yesterday and there were definitely no alerts there so it looks like they're still working out some glitches.


Starting Score 7/5/10: 498 (EQ)
Current Score 659 (EQ) 699 (EX) 712 (TU)
Goal Score: 700 (for now)


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Message 6 of 9
dwhanc00
New Contributor

Re: It's happening again!

Where is Barry?  He is typically pretty good about responding, but I emailed him over a week ago with no response.  Makes you wonder what is going on at myFICO!  Customer service call in center is an absolute joke and now it is tough to even get a response from their online support!

Message 7 of 9
Barry
Administrator Emeritus

Re: It's happening again!


@dwhanc00 wrote:

Where is Barry?  He is typically pretty good about responding, but I emailed him over a week ago with no response.  Makes you wonder what is going on at myFICO!  Customer service call in center is an absolute joke and now it is tough to even get a response from their online support!


Hi swhanc00,

 

I confess to not responding to your PM, which was actually your reply to my reply to your previous PM.  Seems you didn't like my first answer very much and I didn't have anything to add.  Smiley Indifferent

 

As for what's going on at myFICO, and as the community is aware, there have been some delays in sending the out SW alerts recently. To address these delays, we have added some checks to the SW process that will do a better job of immediately "alerting" myFICO to problems in the SW alert delivery system.  And while I can't make any promises, I'm betting that we will see fewer such alerting delays in the future, due in no small part to the diligence of this community.

 

-Barry

Message 8 of 9
inthematrix
Regular Contributor

Re: It's happening again!

So I'm not just posting complaints, I'll report that I got a ScoreWatch alert today.

 

I'll take that as a good sign.

 

I signed up for Equifax's ScoreWatch yesterday and I'm going to keep both services for the next month and keep the one that alerts best.


Starting Score 7/5/10: 498 (EQ)
Current Score 659 (EQ) 699 (EX) 712 (TU)
Goal Score: 700 (for now)


Take the FICO Fitness Challenge
Message 9 of 9
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