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Laura2323
Posts: 52
Registered: ‎06-21-2011
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Just sent an email to cancel Scorewatch

I have given it enough time and this product just does not report in a timely fashion.  I subscribe to other "scorewatch" type products and always receive updates from them prior to Scorewatch.  Unfortunately, the product does not justify the price. 

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shalo1
Posts: 1
Registered: ‎12-28-2012
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Re: Just sent an email to cancel Scorewatch

What e-mail address did you send the e-mail to? I want to cancel for the same reason.  When I signed up the fine print said that you could send an e-mail to the address and they would cancel, but when I go to the contact us link, and say I want to cancel, they give me an 800 number to call to cancel, I presume so that they can try to retain me as a customer.  i get it, but one of the main reasons I signed up was because they said you could send an e-mail to cancel, this is very disconcerting.

Valued Contributor
p-
Posts: 2,655
Registered: ‎06-05-2008
0

Re: Just sent an email to cancel Scorewatch


shalo1 wrote:

What e-mail address did you send the e-mail to? I want to cancel for the same reason.  When I signed up the fine print said that you could send an e-mail to the address and they would cancel, but when I go to the contact us link, and say I want to cancel, they give me an 800 number to call to cancel, I presume so that they can try to retain me as a customer.  i get it, but one of the main reasons I signed up was because they said you could send an e-mail to cancel, this is very disconcerting.


When I canceled my scorewatch, I called the 800 number and it was no big deal.  

12-15-14: FICO EXP: 813 - EQU:802 - TRAN: 756 - AVG: 790 +240 points from JUN 2008 - MY CREDIT JOURNAL

Established Contributor
tennisfan78
Posts: 630
Registered: ‎09-18-2011
0

Re: Just sent an email to cancel Scorewatch

 

 

I would like to know the email address too.

 

Thanks


shalo1 wrote:

What e-mail address did you send the e-mail to? I want to cancel for the same reason.  When I signed up the fine print said that you could send an e-mail to the address and they would cancel, but when I go to the contact us link, and say I want to cancel, they give me an 800 number to call to cancel, I presume so that they can try to retain me as a customer.  i get it, but one of the main reasons I signed up was because they said you could send an e-mail to cancel, this is very disconcerting.





Starting Score: EQ=665,TU=618 on Oct 9,2010
EQ=702,TU=725 on Apr 11, 2012 EQ=705 on Oct 31, 2012 Current Score: EQ=702, TU=714 on Dec 8, 2012
Goal Score: 750

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Senior Contributor
lg8302ch
Posts: 3,091
Registered: ‎11-13-2012
0

Re: Just sent an email to cancel Scorewatch

<myfico@mailca.custhelp.com>

 

Above is the email address but do not expect to get anything else but a robotic answer:

 

Thank you for contacting myFICO Customer Care. Please call 1-800-319-4433 (Monday-Friday 6:00 AM to 6:00 PM; Saturday 7:00 AM to 4:00 PM Pacific Time), and a myFICO Customer Care representative will be happy to assist you.

 

 

Good luck!  

 

 

FICO® EQ 795 (as of today) - TU 778 (11/28) * Fako EX 811 (12/02 - CS) * last app 12/16/14 * INQ last 2 yrs TU: 4, EX: 5, EQ: 3


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HiLine
Posts: 3,172
Registered: ‎10-19-2012
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Re: Just sent an email to cancel Scorewatch

Calling is really not that difficult ...

Valued Contributor
p-
Posts: 2,655
Registered: ‎06-05-2008
0

Re: Just sent an email to cancel Scorewatch


HiLine wrote:

Calling is really not that difficult ...


Seriously.  Just call.  Why make it difficult?

12-15-14: FICO EXP: 813 - EQU:802 - TRAN: 756 - AVG: 790 +240 points from JUN 2008 - MY CREDIT JOURNAL


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