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MyFico membership issues

Member

MyFico membership issues

I started my myFICO subscription on Jan 14, 2015 @ 19.95 monthly for 90 minimum with the option to cancel after the initial period. I was “very” pleased with the service and was monitoring my credit every second I could.

I was receiving the updates on my IPhone and sometime in the early part of April I noticed I was not getting updates anymore so I logged into my account on myFICO.com and my scores did not populate on the screen. I thought what the heck is going on here, I then thought I would check the “subscription” tab and come to find out my subscription had been CANCELLED without me knowing. I immediately called myFICO member services and was told that my card had been DECLINED and therefore my service was cancelled.

I explained that the card was VALID and to re-run the card and reactivate my account, the next thing I heard was “we have had a PRICE increase” and it is no longer 19.95 but 24.95 monthly. I told the rep that this seemed UNFAIR and I would check with my banking institution to see if there had been ANY “declined” card activities.

I contacted my bank and was told that myFICO NEVER ran my card and that there are ABSOLUTELY “NO” declined charges on my account anywhere in the last 6 months.

 

So, my question is “How many OTHER people have had this SAME problem from myFICO”?

 

I find it very funny that my service was CANCELLED and ironically they had a PRICE INCREASE. Now they want to charge more.

I believe that this company did NOT run my card NOR try to contact as this was nothing more than a pathetic act to cancel subscriptions by saying the card was “declined” therefore the service is cancelled.

 

I posted this ONCE prior but it does NOT show up on the board… Someone PLEASE respond and keep track of this post especially if this has happened to YOU in the last 60-90 days.

 

I have NOT renewed my subscription and my take further action pending additional responses from members on this board.

 

WOULD LOVE TO HEAR ABOUT OTHER MEMBER issues regarding auto cancelling and declined card excuses from MYFICO and then being told the PRICE has gone ↑!!!

 

Thanks,

Shadow6281

Equifax:765, TransUnion 783, Experian 780 (March 2015)

 

9 REPLIES
Frequent Contributor

Re: MyFico membership issues

Based on the little response in the MyFICO product forum, price increase, and service issues, I get the sense MyFICO is squeezing out whatever they can from their current consumer facing products. Not seeing any new innovations nor improved service offerings.

 

On the other hand, Experian is aggressively revamping their services, including most recently CreditCheckTotal.com , which is a fantastic MyFICO 3 bureau replacement with more features, including full 3 bureau reports and updated FICO 8 scores 3X per month. No need to wait a year, and no triggers, etc to wait for / worry about. Various credit card issuers also include free credit scores.

 

In short, instead of fighting MyFICO, go with something else - there are viable, similar priced alternatives.

Starting Score Mar-15: EX-513, TU-507, EQ-510
Current Score Oct-15: EX-658, TU-631, EQ-628
Valued Contributor

Re: MyFico membership issues


ronpa wrote:

Based on the little response in the MyFICO product forum, price increase, and service issues, I get the sense MyFICO is squeezing out whatever they can from their current consumer facing products. Not seeing any new innovations nor improved service offerings.

 

On the other hand, Experian is aggressively revamping their services, including most recently CreditCheckTotal.com , which is a fantastic MyFICO 3 bureau replacement with more features, including full 3 bureau reports and updated FICO 8 scores 3X per month. No need to wait a year, and no triggers, etc to wait for / worry about. Various credit card issuers also include free credit scores.

 

In short, instead of fighting MyFICO, go with something else - there are viable, similar priced alternatives.


I was just going to post the same thing about creditchecktotal.com - I signed up last week and really like it. Once this month of myFICO subscription is over, I'll be 100% devoted to the other one. Highly recommended by myself too (whatever that's worth).


EQ: 820 || TU: 815 || EX: 812 (From CCT: 7/20/17) || Garden since 8/10/17. CapOne Quicksilver $22k || Home Depot $16k || Lowes $16k || DiscoverIT $21.5k || BofA Rewards $15k || Barclay Ring $10k || BJ's Perks $10.5k || PSECU $9k || Chase Freedom $7k || AMEX BCE $17.1k || USBank Cash+ $12K || Citi DC $8K || FNBO Sheetz $6K || PSECU Founders $5K || PayPal Credit $4K ||
Member

Re: MyFico membership issues

Well, thanks for replies but I don't want to PAY more... that is the whole issue here and I am not paying 29.95 or 24.95 for this service it was 19.95. Just like my bank told me, just keep paying your stuff and the credit scores will continue to go up!

 

I guess these companies are getting MORE and MORE greedy... that is just 299+ dollars I can keep in my bank account. I will also be filing a dispute with the BBB regarding the UNFAIR business practice that they are doing. They NEVER contacted my bank and I can prove that, my card was NEVER declined nor was it RAN for the April payment.

 

Another thing, the admin who is running this site is NOT doing it right. When you move a thread you should always notify the OP so that they can find it again.

 

I am glad I will save more money to put towards my new home… Hope all of you get your credit where you want it too…

 

Moderator

Re: MyFico membership issues


shadow65281 wrote:

Well, thanks for replies but I don't want to PAY more... that is the whole issue here and I am not paying 29.95 or 24.95 for this service it was 19.95. Just like my bank told me, just keep paying your stuff and the credit scores will continue to go up!

 

I guess these companies are getting MORE and MORE greedy... that is just 299+ dollars I can keep in my bank account. I will also be filing a dispute with the BBB regarding the UNFAIR business practice that they are doing. They NEVER contacted my bank and I can prove that, my card was NEVER declined nor was it RAN for the April payment.

 

Another thing, the admin who is running this site is NOT doing it right. When you move a thread you should always notify the OP so that they can find it again.

 

I am glad I will save more money to put towards my new home… Hope all of you get your credit where you want it too…

 


A forwarding placeholder is left in the original forum you posted the thread in. This one was started in general credit and then moved here to feedback. If you go to the General Credit forum you will find the placeholder and its forwarding location. This is how you can find the new location. It would be near impossible to PM every member when a thread is moved just due to the sheer numbers involved. I hope this resolves this particular issue for you. Have a great day Smiley Happy

 

This is a read-only topic 000 34
"If there's a lack of money in your life, understand that feeling worried, envious, jealous, disappointed, discouraged, doubtful or fearful about money can never bring more money to you, because those feelings come from a lack of gratitude for the money you have."

"Reactions are powerful creators because they contain every element needed to manifest—they're a combination of thought, belief, and feeling in action. Positive reactions create more positive things, and negative reactions create more negative things. If you can respond to negative situations calmly and lightly, instead of with emotional turbulence, what happens next in your life will be so much better."

- Rhonda Byrne
Frequent Contributor

Re: MyFico membership issues

CreditCheckTotal.com (CCT) costs more, but offers more than MyFICO 3 Bureau service does - updated full reports and FICO 8 scores 3X per month. Not aware of any other service that offers that. Also, it's possible CCT may offer discounts for those attempting to cancel like Experian does for many of their other service offerings.

 

Regardless of whether one goes with MyFICO and/or CCT, the cost of not knowing one's current credit profile can be far more in the longrun. Paying even a fraction of a percent more on a mortgage can easily add many thousands of dollars to the loan cost.

 

Ideally, MyFICO should give you a month or two free due to the payment problems, but barring that, look at other service alternatives that are more limited, but may sufficient for your needs. Experian Credit Tracker is $19.95, but can be negotiated to around half-price - covers EX only, but from my personal experience and that of others here, is sufficient when combined with free monitoring from Credit Karma and Credit Sesame (similar, but CS while limited issues super fast, reliable alerts for TU & EQ HPs pulls). Biggest advantage of MyFICO 3 Bureau and CCT is having all the information in one place and not having to guess / trying to translate free CK FAKOs into FICOs.

 

Good luck and hope it works out.

Starting Score Mar-15: EX-513, TU-507, EQ-510
Current Score Oct-15: EX-658, TU-631, EQ-628
Frequent Contributor

Re: MyFico membership issues


ronpa wrote:

CreditCheckTotal.com (CCT) costs more, but offers more than MyFICO 3 Bureau service does - updated full reports and FICO 8 scores 3X per month. Not aware of any other service that offers that. Also, it's possible CCT may offer discounts for those attempting to cancel like Experian does for many of their other service offerings.

 

Regardless of whether one goes with MyFICO and/or CCT, the cost of not knowing one's current credit profile can be far more in the longrun. Paying even a fraction of a percent more on a mortgage can easily add many thousands of dollars to the loan cost.

 

Ideally, MyFICO should give you a month or two free due to the payment problems, but barring that, look at other service alternatives that are more limited, but may sufficient for your needs. Experian Credit Tracker is $19.95, but can be negotiated to around half-price - covers EX only, but from my personal experience and that of others here, is sufficient when combined with free monitoring from Credit Karma and Credit Sesame (similar, but CS while limited issues super fast, reliable alerts for TU & EQ HPs pulls). Biggest advantage of MyFICO 3 Bureau and CCT is having all the information in one place and not having to guess / trying to translate free CK FAKOs into FICOs.

 

Good luck and hope it works out.


CreditCheck Total are FICO scores across the board like MyFico?

myFICO's as of 1/24: EQ: 655 // TU: 669 // EXP: 677
WALLET: NFCU cashRewards $10k | $15k LOC I AMEX Blue ED $2,000 & AMEX PRG | Costco Citi $6500 | Discover IT $2,700 | Merrick Bank $1,800 | Sam's Club $6,000 | Cap1 QS1 $1,750 | Carson's $30,000 | Kohls $3000 | VS $4,100 | Overstock $2500 | JCP $5000

REBUILD STARTED: 4/27/15: EQ: 579 // TU: 627 // EXP: 616
Regular Contributor

Re: MyFico membership issues

Canceling myfico right now... 

CreditCheckTotal IM COMING. 3x updates a month sounds good. 

Total cards: 4
Discover It CL $48,300, Cap1 QS Visa CL $5000, Sallie Mae WMC $3100, Chase Freedom $1000
MYFICO Scores
EQ 770, TU 776, EX 753
GARDEN!
Regular Contributor

Re: MyFico membership issues

Just wanted to say the same thing happened to me which is why I'm here.  I had monthly monitoring at 19.95 and stopped getting alerts.  Now I come to check and my subscription just stopped and I have no idea why.  I didn't get an email or any notice, and now of course the price is higher.  Suspicious.  I'll be talking to customer service tomorrow to find out more.

 

Unless this was clearly my fault somehow, I will be taking my business elsewhere.

Highlighted
Valued Contributor

Re: MyFico membership issues

Anyone still having issues with MyFico? i want to get the subscription but thinking CreditCheckTotal.com instead.

 

Thanks!