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NO alerts until I purchase a report????

Senior Contributor

NO alerts until I purchase a report????

I currently have FICO Quarterly monitoring.  I always get the emails saying "no alerts"!!!  Bla Bla....all good.

 

This evening I bought another TU report, then suddenly my alert section is crammed with alerts.

 

Aren't they supposed to alert me AS these things happen?  Not just populagte this section when I PURCHASE a report??

 

What good are alerts I never get??

 

WTFico.PNG



Starting Score: 02/2015 TU 709 - EQ 676 - EX 729
Current Score: 04/2017 TU 754 - EQ 757 - EX 747
Goal Score: 850

Bury me in the garden...last app 08.09.15

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Administrator

Re: NO alerts until I purchase a report????

This should not be the case if you have our quarterly monitoring product - FICO Ultimate 3B. Please contact our support team at 1-800-319-4433 (Mon - Fri 6am to 6pm PST, Sat 7am to 4pm PST) for more help on your account. 

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Valued Member

Re: NO alerts until I purchase a report????

I upgraded to the 3B+ - i'm getting SOME alerts but not all. I just got an updated FICO score from my auto loan and it's higher than the alert monitoring on the dashboard. Feels like since I upgraded and am now paying $39.99 per month it's not working right. ??

 

I haven't seen a single score change since upgrading. And only a handful of updates: IE: Paid my Discover down to almost nothing. EX showed an alert for a balance change, TU gave me an "all bankcard balance change" and EQ? Nothing.

 

 

On the road!
FICO 8 6/15/17 EQ 591 // TU 570 // EX 606
MORTGAGE 6/15/17 EQ 579 // TU 483 // EX 529
FICO 8 11/15/17 EQ 645 // TU 626 // EX 654
MORTGAGE 11/15/17 EQ 620 // TU 596 // EX 671
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