there seems to be a problem with scorewatch--I've called in numerous times to try and resolve the problem. In short, no one seems to know why it doesn't work well. But it does not, and that's a fact. It failed again today to pick up a new account that was added. This has nothing to do with alert settings--new accounts trigger an alert automatically. No alert was triggered. I paid for my EQ score today and sure enough, the account was added and my score changed.
This scorewatch is turning out to be a lot of bull**bleep**