Welcome to the myFICO Product Feedback board! We are very proud of our products and the level of service we provide at myFICO. We also understand that we are not perfect and that even when we are we can't please everyone all the time. 
While this board is intended to be the place for myFICO customers to share information with others, it should not be confused with myFICO Customer Care. The moderators and administrators here don't always have access to the account information needed to resolve specific product-related issues for individuals, so please direct any questions that require access to your own account to myFICO Customer Care.
We very much appreciate your feedback, so let us know what you think -- whether positive or negative!
-Barry