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@jmbfl wrote:
Changing the address in my profile has not resolved the problem.
@jmbfl wrote:
Barry -I called in to your t/s again today and was assisted by Jennifer Brooks. She tried very hard to help me with my problem. We tried all kinds of permutations and combinations of address and no matter what we tried the system still returned Error 733. I was able to pull EQ and EX through MyFICO today without any problem and I also have been able to do so in the past. Yesterday I was able to pull TU through transunioncs.com without any problem and in the past (this year) I was able to pull it through annualcreditreport.com/transunion.com, once again with not problem.I am told that Error 733 indicates that I reside in a correction facility and that this is a Hawk Alert. I do not now, nor have I ever, resided in a correctional facility. This is just silly. I would very much like to be able to obtain my TU information through you. Hopefully you can look into this for me and we can get this going.BTW - Once in the past I did call TU about this and they basically said to get my report directly from the using annualcreditreport.com (without a FICO, they did not even mention transunioncs) and forget about MyFICO. I didn't think much of that answer and I don't think you should either.Let me know what to do next.
@jmbfl wrote:
Why can I get my TU information from every other source other than MyFICO? The only time my record seems to be tied to a correctional facility is when the request comes from you. There has to be something that can be done about this. It's silly!Can't you institiute some type of inquiry with them about this? Last time I talked to them they were very happy to send me to some other source for my information other than MyFICO. That's not very good business for you. I would think this issue would be taken a little more seriously by TU if the inquiry came from you rather than me.
Message Edited by jmbfl on 09-17-2008 10:45 PM