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New Contributor
Posts: 59
Registered: ‎07-14-2015
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Purchased 3B report but still not showing up

In the past it seemed like it typically took 20 minutes or so.


This morning I ordered a new 3B report, after making purchase it said it may take longer than expected.


Its been about an hour and a half now.


How long should I expect to wait? Is this length of time normal?





Posts: 295
Registered: ‎08-15-2016
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Re: Purchased 3B report but still not showing up

Hi, If you are still experiencing this issues, please reach out to support. 

New Visitor
Posts: 1
Registered: ‎05-07-2017
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Re: Purchased 3B report but still not showing up

Same issue here.  Purchased it yesterday and still nothing shows- dashboard, alerts, scores... nothing.  I sent an email to support they closed it as "resolved" LOL when they basically replied they can't help and to call.  Thinking of getting a refund, this site seems less than reliable especially with everything I've been reading in this forum on issue after issue without resolution or support from their staff.  Wish I had an answer for you. Hope you had success getting it to work.

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