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Frequent Contributor
Posts: 259
Registered: ‎03-13-2007
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Question for Admin

I was wondering if there is anyway to get a free update since I just got an alert but it said that nothing had changed and my score dropped from a 544 to a 528 that makes no since to me. Could you please tell me what is going on with this and why I have still not recieved an update from a dispute I filed well over 30 days ago.
Thank you for any help you can give me.
Debbie
New Contributor
Posts: 51
Registered: ‎04-18-2007
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Re: Question for Admin

I think you should click "support" and then choose "email a question". They're going to monitor that a lot closer than the forums, and you can communicate privately that way.
Administrator Emeritus
Posts: 4,390
Registered: ‎03-01-2007
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Re: Question for Admin



nikkoslilmouse wrote:
I was wondering if there is anyway to get a free update since I just got an alert but it said that nothing had changed and my score dropped from a 544 to a 528 that makes no since to me. Could you please tell me what is going on with this and why I have still not recieved an update from a dispute I filed well over 30 days ago.
Thank you for any help you can give me.
Debbie


Hi Debbie,
A reason why you received an alert saying nothing changed but your score went down, could be that no alert-generating changes occurred, but some other change caused your score to drop, such as moving from one of those "pools" to another or something else obscure.  As long as you're continuing to do all the right things, this should just be a temporary setback and your score should pretty quickly recover.
 
To get an updated report, you can get discounted updated reports and scores as part of your Score Watch subscription.
 
-Barry
In a past life I served as FICO consumer affairs manager, FICO media spokesman, and myFICO Forums community manager from 2007 to 2012. I'm now freelance writing about credit at CreditCards.com and on my own site, SpeakingOfCredit.com.

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