What is your target score set to? It should be set to the most recently known score, not to what normal people (= not the ones who set up SW) would think of as a target, like 800.
Another thing to check is whether your correct e-mail and/or text address is on file, or if alerts are going into a junk mail folder.
Failing all that, give customer service a call. Sometimes people's account alerts do seem to go dead, for no understandable reason. CS should be able to tell if you should have gotten alerts.
Phone:
1-800-319-4433
Mon-Fri 6am to 6pm Pacific Time
Sat 7am to 4pm Pacific Time
6 am Pacific = 9 am Eastern, etc.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
