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04-27-2012 09:26 PM
I'm in the middle of purchasing a car, therefore shopping for loans & paying off debt to up my score. Scorewatch is not registering changes or inquiries (yes I've checked my settings), even 2 weeks post inquiries for instance. My other credit scores/reports from other companies are updating in a timely manner. I regret that I joined the Score Watch program as I'm paying for what it was supposed to deliver-- even had to buy a new report on this site while a member of Score Watch. Guess what-- the report I bought did show some changes... yet no alert from the service I'm paying for here over 3 months. I would not purchase this service again.
04-29-2012 08:10 PM
Hi and Welcome to the forums,
I'm sorry for the problems you have had with SW.
Can you list the new changes that happen, with the new CR you just bought?
I would think this would help, when one of the forums administrators looks at your post.
Hope you get your answers, to your questions soon.
05-01-2012 10:42 AM
Ive had the same exact issues. Im in the rebuilding process so Im antsy about my scores updating. Im down to buying my reports once a month but its expensive to do that.
05-01-2012 10:50 AM
I wasn't even going to say anything but now it's obvious that it's not me. I've had 4 changes in the last week or so that I know should have alerted me but didn't.
05-02-2012 04:02 PM
Hi 11spyder, wmcodywilson, and MamboItaliano,
Thanks for your feedback. I have spoken with Customer Care and they recommend that you call us to speak with a representative who can look into the specifics of your account. The toll-free number is 1-800-319-4433, and you can call Mon-Fri 6am to 6pm Pacific Time and Saturday 7am to 4pm Pacific Time.
05-10-2012 09:38 AM
maybe an new guy is working the SW, i have had no alerts since 05/04/12(for inquirY) and in the meantime opened two new accounts(one of which I know is already reporting), yet no alerts and I will NOT buy another score when I am already paying for "updates".