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Regular Contributor
legacys7
Posts: 150
Registered: ‎04-20-2013
0

Trans Union purchase issue.

Hi. I just purchased a Transunion score and report on here and it's not showing as a paid item. My bank account shows that the item was order as well as my email shows a confirmation. How do I resolve this? 

Moderator Emeritus
llecs
Posts: 32,869
Registered: ‎08-04-2007
0

Re: Trans Union purchase issue.

Is the charge a final charge or temporary authoirization?

 

I've seen some in here have issues ordering due to a fraud alert, identity verification issue, or lack of enough socring info only to have a temp. authorization and have it clear after a couple of days.

Regular Contributor
legacys7
Posts: 150
Registered: ‎04-20-2013
0

Re: Trans Union purchase issue.

final. i had to scroll further down to click on another button. problem solved. thanks.

Moderator Emeritus
llecs
Posts: 32,869
Registered: ‎08-04-2007
0

Re: Trans Union purchase issue.

Glad it worked out. BTW, moving this to myFICO Prod. feedback.


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