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Trans Union purchase issue.

Regular Contributor

Trans Union purchase issue.

Hi. I just purchased a Transunion score and report on here and it's not showing as a paid item. My bank account shows that the item was order as well as my email shows a confirmation. How do I resolve this? 

Message 1 of 4
3 REPLIES
Moderator Emeritus

Re: Trans Union purchase issue.

Is the charge a final charge or temporary authoirization?

 

I've seen some in here have issues ordering due to a fraud alert, identity verification issue, or lack of enough socring info only to have a temp. authorization and have it clear after a couple of days.

Message 2 of 4
Regular Contributor

Re: Trans Union purchase issue.

final. i had to scroll further down to click on another button. problem solved. thanks.

Message 3 of 4
Highlighted
Moderator Emeritus

Re: Trans Union purchase issue.

Glad it worked out. BTW, moving this to myFICO Prod. feedback.

Message 4 of 4