"Would be nice," is a generous remark!
I called and asked customer support about this obviously missing feature, and they 'forwarded my feedback to management.' Yeah, right!
Our credit reports are available online through this system!
You would think that this would have been addressed YEARS AGO ... you know ... after the first ten or so major data breaches! These managers must be just flat out incompetent. Fair Issac's CEO, William Lansing, is a terrible CEO for not addressing this right from the top. I guess when the major data breach happens, he'll do what most CEOs do ... say he didn't know what was going on and walk away with his fat bonus checks and parachute plan leaving the company's employees, customers, and shareholders holding the bag.
I think we should consider taking our business elsewhere. I'm going to look around and see what other companies I can find offering this type of service who TAKES SECURITY SERIOUSLY and has proper two-factor authentication in place (Symantec's VIP is excellent btw).
