04-03-2013 03:10 PM - edited 04-03-2013 03:12 PM
Is it so much to ask to be given a straight answer as to how often SW updates? I've never gotten a credit alert, only alerts for score increases. This leads me to believe that without an alert (balance increases, inquiries, yadda yadda yadda) SW checks for changes and alerts based on your settings... Mine ALWAYS gets reset to current score. I've gotten alerts on 03/07, 03/15, 03/18, 03/26, and waiting for the next one still. It's so random, it's maddening! Seven days, 8 days, 3 days, 8 days, now working on more than 8 days. What's the deal? I repeat - NOT ONE of my alerts have been credit alerts. Can someone give me a clue? If it's 7-10 days, then why did I get one at 3 days? Why not just, hey, without a credit alert, it's updated every 7 days. Period. It sure would help everyone's confusion.
04-04-2013 03:36 PM
First of all, I wouldn't complain about a service exceeding the promised quality.
Scorewatch is supposed to send you a score alert when your score exceeds the set amount; if there is not a score change, there should be an alert every 7-10 days telling you that there is no score change. I find your experience consistent with what Scorewatch is supposed to do.