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can't unsubscribe

New Visitor

can't unsubscribe

i can't unsubscribe from my monthly subscription. when i click on "my subscriptions" from the homepage, it takes me to a page that never loads. i've tried loading this page on chrome, firefox and safari. i'm on a macintosh running OSX 10.8

 

love how easy it is to subscribe for services though. that part seems to work really, really well. 

 

 

Message 1 of 6
5 REPLIES
Valued Contributor

Re: can't unsubscribe

Call the 800 number.

3-26-15: FICO EXP: 828 - EQU:820 - TRAN: 828 - AVG: 825 +275 points from JUN 2008 - MY CREDIT JOURNAL

Message 2 of 6
New Visitor

Re: can't unsubscribe

sure would be nice if they actually put that contact information in an easy to find place. because i couldn't find it anyware. got a link that you can provide to me and the community at large?

 

 

Message 3 of 6
Valued Contributor

Re: can't unsubscribe

Try this:

 

https://www.myfico.com/help/contactus.aspx

 

I found it by clicking "support" at the top of the page, and choosing "Contacting Customer Care" on the FAQ.

 

I did the free trial and had to call to cancel before billing started too.  A bit of a pain, but I figure that's the price for getting it free.

 

If they don't take care of you there, talk to someone in this forum:

 

http://ficoforums.myfico.com/t5/myFICO-Product-Feedback/bd-p/myficoprod

 

Good luck!

 

3-26-15: FICO EXP: 828 - EQU:820 - TRAN: 828 - AVG: 825 +275 points from JUN 2008 - MY CREDIT JOURNAL

Message 4 of 6
Valued Contributor

Re: can't unsubscribe


p- wrote:

Try this:

 

https://www.myfico.com/help/contactus.aspx

 

I found it by clicking "support" at the top of the page, and choosing "Contacting Customer Care" on the FAQ.

 

I did the free trial and had to call to cancel before billing started too.  A bit of a pain, but I figure that's the price for getting it free.

 

If they don't take care of you there, talk to someone in this forum:

 

http://ficoforums.myfico.com/t5/myFICO-Product-Feedback/bd-p/myficoprod

 

Good luck!

 


Also, on that page at the right are instructions for canceling online.

3-26-15: FICO EXP: 828 - EQU:820 - TRAN: 828 - AVG: 825 +275 points from JUN 2008 - MY CREDIT JOURNAL

Message 5 of 6
Highlighted
New Member

Re: can't unsubscribe

DITTO!!!!!!

Message 6 of 6