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i can't unsubscribe from my monthly subscription. when i click on "my subscriptions" from the homepage, it takes me to a page that never loads. i've tried loading this page on chrome, firefox and safari. i'm on a macintosh running OSX 10.8
love how easy it is to subscribe for services though. that part seems to work really, really well.
Call the 800 number.
sure would be nice if they actually put that contact information in an easy to find place. because i couldn't find it anyware. got a link that you can provide to me and the community at large?
Try this:
https://www.myfico.com/help/contactus.aspx
I found it by clicking "support" at the top of the page, and choosing "Contacting Customer Care" on the FAQ.
I did the free trial and had to call to cancel before billing started too. A bit of a pain, but I figure that's the price for getting it free.
If they don't take care of you there, talk to someone in this forum:
http://ficoforums.myfico.com/t5/myFICO-Product-Feedback/bd-p/myficoprod
Good luck!
@p- wrote:Try this:
https://www.myfico.com/help/contactus.aspx
I found it by clicking "support" at the top of the page, and choosing "Contacting Customer Care" on the FAQ.
I did the free trial and had to call to cancel before billing started too. A bit of a pain, but I figure that's the price for getting it free.
If they don't take care of you there, talk to someone in this forum:
http://ficoforums.myfico.com/t5/myFICO-Product-Feedback/bd-p/myficoprod
Good luck!
Also, on that page at the right are instructions for canceling online.
DITTO!!!!!!