12-19-2012 10:21 PM - last edited on 03-05-2013 09:01 AM by Sarah
Here is a link to the contact page. Let me know if that helps.
12-20-2012 05:18 AM
I'll add that you might be better off calling, Consumer4321. MyFICO doesn't really have a well-organized method by which to cancel as you can see, though others have done it in the past. I have seen posters complain that their e-mail request only refers them back to calling. Definitely call and the number was provided by Shogun via the link.
01-01-2013 08:02 AM
That link refers you to call. I think that it's wrong that the terms and conditions when you sign up state that you can cancel online but when you attempt to cancel online it refers you to call in. That's not good business.
01-20-2013 09:23 PM
I canceled the free scorewatch trial well within the 10 day limit using the link in this post. It gave me positive confirmation that I was cancelled and I took a screenshot for future reference. I now just got an email stating "Congratulations - you are now subscribed to Score Watch(R)" and I see my credit card has been charged. This is very disappointing and quite agravating. Does this deserve a chargeback or is there some other form of resolution can happen without this turning into a huge hassle? I would like to find an amicable way to fix this.
03-05-2013 06:47 AM
I was dissappointed right away and keep calling 800-770-0110 during business hours and no one answers any of the options. I can't cancel if no one answers the phone?? What do I do? I'm ready to write the BBB. I'm within the 10 day trial and it has turned into a nightmare. It is too much $ for only one score. This is all a scam from my experience so far.
03-05-2013 07:51 AM
This is obviously a scam and very unfortunate, as people join to get valuable information about their credit score and then you refuse to provide a viable way to cancel the subscription, despite the upfront claim that it's not a problem.
03-05-2013 08:08 AM
FINALLY got someone to answer the phone. She was nice as she told me that I have a THREE MONTH subscription (apparently written in the small print of that "free" trial) so I have to call back in THREE months, AFTER I get billed for each of the three months. I asked her to just charge me the $$'s for the three months and cancel it now. Surprise........she can't do that. VERY frustrating.
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.