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Frequent Contributor
Posts: 302
Registered: ‎10-05-2010
0

When your membership expires and then you come back...

It forgets all your scores from your past. So Lame!!

New Contributor
Posts: 107
Registered: ‎03-03-2013
0

Re: When your membership expires and then you come back...

It shouldn't.

My subscription was inadvertenly cancelled (by myfico, not by me) - I called and they restored my subscription.  My EQ fico history (and all the alerts and EQ reports) are still available, just as they were prior.  TU score/report is gone, but I think it's only available for a month or so.

Call and talk to them - after I got a supervisor on the phone he was extremely helpful and friendly, he very quickly fixed my subscription issue.

New Contributor
Posts: 107
Registered: ‎03-03-2013
0

Re: When your membership expires and then you come back...

from: 

http://myfico.custhelp.com/app/answers/list/

 

Their contact info:

Phone:
1-800-319-4433
Mon - Fri 6am to 6pm Pacific Time
Sat 7am to 4pm Pacific Time

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