topic Re: Gamestop no response in Credit Card Approvals

Gamestop no response

Anonymous — Mon, 27 Oct 2014 17:45:14 GMT

I was preapproved online for the Gamestop card so I broke down and accepted it but it said "under review." I called in and of course they couldn't tell me anything at that time. It's been two weeks exactly and I've still gotten nothing in the mail. Do you think it was denied?

Re: Gamestop no response

Anonymous — Mon, 27 Oct 2014 19:26:49 GMT

@Anonymous wrote:
I was preapproved online for the Gamestop card so I broke down and accepted it but it said "under review." I called in and of course they couldn't tell me anything at that time. It's been two weeks exactly and I've still gotten nothing in the mail. Do you think it was denied?

i Don't think so, give it 30 days

Re: Gamestop no response

uswala — Mon, 27 Oct 2014 19:34:18 GMT

I think you will receive a mail either way.

Re: Gamestop no response

Creditaddict — Mon, 27 Oct 2014 20:50:21 GMT

call backdoor and make them transfer you to "fraud protection" whatever they call that department... omg I can never remember and I use to call it weekly... some reps will tell you they don't have such a thing... explain to them they can learn something new today and if they insist no, ask for supervisor because you can't talk to someone that knows less about the company than you do

it's exausting sometimes but I would not hang up until someone got me an approval or a denail on the app... it's clearly lost in the system right now and they will say just wait for the letter but most of the time I find those never come!

Re: Gamestop no response

Anonymous — Mon, 27 Oct 2014 22:58:19 GMT

@Creditaddict wrote:
call backdoor and make them transfer you to "fraud protection" whatever they call that department... omg I can never remember and I use to call it weekly... some reps will tell you they don't have such a thing... explain to them they can learn something new today and if they insist no, ask for supervisor because you can't talk to someone that knows less about the company than you do

it's exausting sometimes but I would not hang up until someone got me an approval or a denail on the app... it's clearly lost in the system right now and they will say just wait for the letter but most of the time I find those never come!

Thanks. I will call again and explain that I am assuming application is lost.

Re: Gamestop no response

Anonymous — Mon, 27 Oct 2014 22:59:23 GMT

@Anonymous wrote:
@Anonymous wrote:
I was preapproved online for the Gamestop card so I broke down and accepted it but it said "under review." I called in and of course they couldn't tell me anything at that time. It's been two weeks exactly and I've still gotten nothing in the mail. Do you think it was denied?
i Don't think so, give it 30 days

30 days really??

Re: Gamestop no response

Creditaddict — Mon, 27 Oct 2014 23:10:39 GMT

@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
I was preapproved online for the Gamestop card so I broke down and accepted it but it said "under review." I called in and of course they couldn't tell me anything at that time. It's been two weeks exactly and I've still gotten nothing in the mail. Do you think it was denied?
i Don't think so, give it 30 days
30 days really??

that's insane and sounds like a comenity rep speaking!

Re: Gamestop no response

Scott_S — Tue, 28 Oct 2014 15:50:29 GMT

It's called "Account Protection"

Re: Gamestop no response

Anonymous — Thu, 30 Oct 2014 21:11:37 GMT

Almost 3 weeks and no response. Is this normal? I'm ready to give up on it.

Re: Gamestop no response

CreditCuriosity — Thu, 30 Oct 2014 21:13:11 GMT

Probably got lost in the process somewhere along the line or a computer hick-up if it popped up with a pre-approval.. I got mine within 5 days of accepting, but didnt get the pending message either.

Re: Gamestop no response

Anonymous — Thu, 30 Oct 2014 21:14:48 GMT

I got pre-approval, never had a problem with Comenity pre-approvals before and this one popped up Under Review.

Re: Gamestop no response

someg33k — Thu, 30 Oct 2014 21:16:10 GMT

I have my share of that banks cards and it's never taken that long. Call and tell them the dang letter never came.

Re: Gamestop no response

Anonymous — Thu, 30 Oct 2014 22:40:22 GMT

Have called three times. Last call a few minutes ago. "Can't tell you anything mam." So I ask what he can tell me. "Nothing. I'm just the fraud department, mam." WTH? Why did I receive a Pop-Up preapproval then nothing?

Re: Gamestop no response

Creditaddict — Thu, 30 Oct 2014 22:54:49 GMT

@Anonymous wrote:
Have called three times. Last call a few minutes ago. "Can't tell you anything mam." So I ask what he can tell me. "Nothing. I'm just the fraud department, mam." WTH? Why did I receive a Pop-Up preapproval then nothing?

so what number are you calling and are they transferring you anywhere?

Re: Gamestop no response

Anonymous — Thu, 30 Oct 2014 23:21:45 GMT

866-668-5450

This was the last one I called. Transferring was a joke. Every time they disconnected me. I was on hold earlier for over 20 minutes.

Re: Gamestop no response

Ron1 — Thu, 30 Oct 2014 23:34:00 GMT

You need to call 1-800-303-1368 for recon.

Ron.

Re: Gamestop no response

Anonymous — Fri, 31 Oct 2014 00:10:44 GMT

Is it considered a Recon if you haven't heard anything?

Re: Gamestop no response

Anonymous — Fri, 31 Oct 2014 00:11:50 GMT

And I tried that number which wasn't working properly earlier today. :-(

Re: Gamestop no response

Ron1 — Fri, 31 Oct 2014 00:13:12 GMT

@Anonymous wrote:
Is it considered a Recon if you haven't heard anything?

Yes, it is.

Ron.

Re: Gamestop no response

Ron1 — Fri, 31 Oct 2014 00:14:48 GMT

@Anonymous wrote:
And I tried that number which wasn't working properly earlier today. :-(

It was working for me two days ago. You need to pick the option to response a letter instead of holding the lin.

Ron.