topic Re: Cap One PC to Venture success!! in Credit Card Approvals

Cap One PC to Venture success!!

CreditJim — Sun, 20 Jan 2013 05:49:59 GMT

I've had a lot of success with Capital One lately. I recently had a $750 limit card with a $39 AF, 2% cash back on groceries and gas and 1% on everything else raised to $5k via the executive office. I asked them at the time if they could change it to a Venture and they said it was impossible to change it to a different product. That was last week. I just asked via the chat now feature online if I would be able to have the green 'Jimmy Falllon' card design sent to me. They transfered me a couple of times and said eventually said I had an offer, to upgrade to the 'Green' Cash Rewards 1% and .50% bonus card with no AF. I would have taken this, as the .50% bonus would mean more cash back than the extra .50% on just groceries and gas to me. So I pushed it and asked if I had an offer for the Venture card. They replied saying success, I had an offer for the 1.25 miles per dollar card with no AF. I said I actually wanted the 2 miles per dollar card so they went and checked again and again came back and said they're glad to inform me that I have an offer to upgrade to the 2 miles per dollar card with a $59 annual fee. I accepted and they said I'd receive my new card in 7-10 days. Am I right in thinking that I now have my first Visa Signature card? If so I'm stoked to have changed my original credit steps card stuck at $750 into a Visa Siggy!

EDIT - I'm actually wondering now if I will get a Visa Signature, as the card is currently a standard Platinum MasterCard. Any ideas?

Re: Cap One PC to Venture success!!

chnceit — Sun, 20 Jan 2013 06:00:13 GMT

Congrats! Thats really good news! What number did you call by chance?

Re: Cap One PC to Venture success!!

CreditJim — Sun, 20 Jan 2013 06:12:21 GMT

I just used the 'Chat Now' feature online.

Re: Cap One PC to Venture success!!

chnceit — Sun, 20 Jan 2013 06:17:12 GMT

Sorry; What number did you call for the executive office so get the increase?

Re: Cap One PC to Venture success!!

CreditJim — Sun, 20 Jan 2013 06:21:37 GMT

I just emailed the CEO and the executive office called me.

Re: Cap One PC to Venture success!!

beb86 — Sun, 20 Jan 2013 06:34:18 GMT

Wow not only did you get a CLI but was able to PC to the card of your choice... What were your scores and UTIL on your cap 1 card prior to contacting the EO?

Re: Cap One PC to Venture success!!

chnceit — Sun, 20 Jan 2013 07:16:16 GMT

@breedo wrote:
I just emailed the CEO and the executive office called me.

Thanks I will do this since my Cap One has not moved grown in a year. This gives me hope! Congrats BTW

Re: Cap One PC to Venture success!!

jsucool76 — Sun, 20 Jan 2013 13:02:13 GMT

Congrats!

Chat now is actually pretty good for PCs. There's a couple success stories around here of people getting em done easily, or I guess you could say, with "no hassle."

Re: Cap One PC to Venture success!!

CreditJim — Sun, 20 Jan 2013 13:54:50 GMT

Prior to contacting the EO, score was Walmart TU 651 (after a recent app spree) and UTIL was about 2% on the card.

Re: Cap One PC to Venture success!!

CreditJim — Sun, 20 Jan 2013 13:56:50 GMT

I was very surprised they did it, especially after the lady who got me my CLI at the EO said it was impossible. Also, it goes to show that when you use 'Chat Now' they don't tell you all your offers upfront, I had to keep pushing to eventually get him to say I was eligible to upgrade to Venture 2. I logged in this morning and my cash rewards balance has already converted into miles!

Re: Cap One PC to Venture success!!

Swiftd03 — Sun, 20 Jan 2013 16:18:49 GMT

Can you share how long you've had the card? Is this your only capital one card? Inquiring minds want to know when they should attempt the same tricks.

Re: Cap One PC to Venture success!!

CreditJim — Sun, 20 Jan 2013 17:08:29 GMT

I'd had this card since December 2011. I have another Capital One card, which was my oldest card, for 5 years. I'd just had the $300 limit on that card raised to $2k at the same time with the EO.

Re: Cap One PC to Venture success!!

Anonymous — Sun, 20 Jan 2013 22:50:59 GMT

@breedo wrote:
I was very surprised they did it, especially after the lady who got me my CLI at the EO said it was impossible. Also, it goes to show that when you use 'Chat Now' they don't tell you all your offers upfront, I had to keep pushing to eventually get him to say I was eligible to upgrade to Venture 2. I logged in this morning and my cash rewards balance has already converted into miles!

Congratulations on your successful upgrade!

My experience was similar to yours. I upgrade via the Chat Now feature and made it clear that I was interested in the Venture Card. A couple of minutes later the CSR informed me that I was eligible to upgrade to the VentureOne. I had to repeat that I was interested in Venture -- I really want the double miles, not 1.25 miles -- and she came back a couple of minutes later and informed me that I was, indeed, eligible for the upgrade. So yes, you do have to question thoroughly to make certain that you are eligible for what you really want.