topic Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending") in Credit Card Approvals

Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending")

Absolution16 — Fri, 09 Sep 2016 00:05:32 GMT

I normally don't post approval threads, but I'd like to mention this:

I applied about 15 minutes ago, and I got the screen that says they needed more information before processing the application. I was a little disappointed but then told myself what the heck, I will wait out the 7-10 days.

Then within 1 minute literally, I got a call from Capital One. The gentleman was calling from the fraud department and wanted to verify that I indeed applied for the card, and then threw a few multiple choice security questions at me. After that, he was able to verify that I was approved for 15k SL on the Venture.

So, I guess basically what I wanted to say was that if you ever get a screen like that, you might want to be close to the phone that you input in your application. They might just call you for security reasons, and they will be able to tell you within a minute whether or not you are approved.

EDIT: The guy told me over the phone that I have 3 months from the date of card activation to meet my spending requirement for the sign-up bonus. I always thought that the clock starts ticking from the day you are approved for a card. Am I wrong in this assumption or is there something I don't know?

EDIT 2: I was told I should expect an approval e-mail by now, but no such e-mails have come, and the automated status line still says application is under review and pending. The chat agent couldn't even verify anything for me either. I don't understand what's going on exactly....

Re: Capital One Venture Approved

UncleB — Tue, 06 Sep 2016 01:49:08 GMT

@Absolution16 wrote:
I normally don't post approval threads, but I'd like to mention this:

I applied about 15 minutes ago, and I got the screen that says they needed more information before processing the application. I was a little disappointed but then told myself what the heck, I will wait out the 7-10 days.

Then within 1 minute literally, I got a call from Capital One. The gentleman was calling from the fraud department and wanted to verify that I indeed applied for the card, and then threw a few multiple choice security questions at me. After that, he was able to verify that I was approved for 15k SL on the Venture.

So, I guess basically what I wanted to say was that if you ever get a screen like that, you might want to be close to the phone that you input in your application. They might just call you for security reasons, and they will be able to tell you within a minute whether or not you are approved.

EDIT: The guy told me over the phone that I have 3 months from the date of card activation to meet my spending requirement for the sign-up bonus. I always thought that the clock starts ticking from the day you are approved for a card. Am I wrong in this assumption or is there something I don't know?

That's a sweet approval... huge congrats!

Hopefully some of the others here will be able to 'chime in' on if the clock for the bonus starts at approval or activation... I agree that having a little more time could come in handy!

Re: Capital One Venture Approved

Anonymous — Tue, 06 Sep 2016 02:23:06 GMT

Congrats! this is one of the cards i will hopefully upgrade to in december. What are your scores across the 3 bureaus? Do you have any other high limit cards?

Re: Capital One Venture Approved

wantmoremoney — Tue, 06 Sep 2016 02:36:14 GMT

Congrats!!! Nice starting limit!!!

Re: Capital One Venture Approved

Absolution16 — Tue, 06 Sep 2016 03:25:45 GMT

@Anonymous wrote:
Congrats! this is one of the cards i will hopefully upgrade to in december. What are your scores across the 3 bureaus? Do you have any other high limit cards?

My FICO 8 score as of today are: 751 EX, 776 EQ, and 779 TU. I will evidently take a ding to my score on all 3 bureaus since they most likely have pulled from all 3.

My highest CL credit cards are the Chase Sapphire Preferred at 20.5k and AMEX Everyday Preferred at 18k. I'd just have to say that without the knowledge and feedback from MyFico community, I wouldn't be here today.

I got this card mainly due to the signup bonus. I plan to product change into Quicksilver when the annual fee comes due.

And thank you for your encouragement!

Re: Capital One Venture Approved

Anonymous — Wed, 07 Sep 2016 17:28:36 GMT

For what it's worth, when I was approved for my Venture card about a year ago, they explicitly told me the 90 day spending requirement started from the date of approval.

Re: Capital One Venture Approved

Anonymous — Wed, 07 Sep 2016 19:10:14 GMT

Congrats on an amazing credit line.

Re: Capital One Venture Approved

Absolution16 — Thu, 08 Sep 2016 23:10:04 GMT

Thank you for all the kudos and the gratz.

@Anonymous wrote:
For what it's worth, when I was approved for my Venture card about a year ago, they explicitly told me the 90 day spending requirement started from the date of approval.

The troubling thing is... that Cap1's automated system still says my application is pending, and I have yet to receive any e-mails confirming approval. Even their chat agent cannot verify this information for me, and suggested I call the Fraud Department. If it is gonna take them like 20 days to get the card over to me, which certainly seems like a possibility from reading other posters in the past, that really is gonna cut the number of days I am given to meet the spending requirement. What a bummer.

Re: Capital One Venture Approved

MauiMan85297 — Fri, 09 Sep 2016 14:30:00 GMT

@Absolution16 wrote:
Thank you for all the kudos and the gratz.

@Anonymous wrote:
For what it's worth, when I was approved for my Venture card about a year ago, they explicitly told me the 90 day spending requirement started from the date of approval.
The troubling thing is... that Cap1's automated system still says my application is pending, and I have yet to receive any e-mails confirming approval. Even their chat agent cannot verify this information for me, and suggested I call the Fraud Department. If it is gonna take them like 20 days to get the card over to me, which certainly seems like a possibility from reading other posters in the past, that really is gonna cut the number of days I am given to meet the spending requirement. What a bummer.

I was told last year it's from date of approval as well, I didn't see the email either but the screen said approved. 3 days later I happened to check my BULK/SPAM folder and viola! It was there- check to see if there.

Re: Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending"

Anonymous — Fri, 09 Sep 2016 17:38:33 GMT

Common sense would suggest that the clock starts when you activate your card since it's very difficult to meet spend with an account that cannot be used for anything but balance transfers (which don't count toward your bonus anyway).

Re: Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending"

UncleB — Fri, 09 Sep 2016 20:06:05 GMT

@Anonymous wrote:
Common sense would suggest that the clock starts when you activate your card since it's very difficult to meet spend with an account that cannot be used for anything but balance transfers (which don't count toward your bonus anyway).

I agree that is common sense, but we all know the various issuers sometimes have policies in place that defy common sense.

Re: Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending"

Anonymous — Fri, 09 Sep 2016 20:23:16 GMT

@UncleB wrote:
@Anonymous wrote:
Common sense would suggest that the clock starts when you activate your card since it's very difficult to meet spend with an account that cannot be used for anything but balance transfers (which don't count toward your bonus anyway).
I agree that is common sense, but we all know the various issuers sometimes have policies in place that defy common sense.

Ain't that the truth!

Re: Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending"

Anonymous — Wed, 15 Mar 2017 04:08:59 GMT

Was searching for someone who has a similar situation as me right now. I got approved for a Quicksilver One with a 2k limit but have yet to receive an email, I even gave another call the same business day to a rep to ask if this is normal that I didn't receive ANYTHING about the approval in my email (checked spam folder everything) all she could really say besides confirming the email address that was noted is correct, is that I should receive a letter in the mail about the approval? Very weird and unsettling - but she got me off the phone by saying that she will send me an email about this call. Still, as you guessed, have recieved nothing. How long did it take for you to finally get SOMETHING in writing that you got approved for a card? Thanks!

Re: Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending"

Anonymous — Wed, 15 Mar 2017 07:53:32 GMT

OP, congrats on your approval for the Venture!! Great SL!!!

I was just approved on February 28.

1. I did not receive an approval email, although mine was an instant approval. Also, I have a QS with them currently and was able to immediately link my Venture card and add my authorized user at the time of approval (online). Edited to Add: I did receive an email when they shipped my card - two days later.

2. Ok, I started a question on the issue of whether it is from the date of activation or the date of approval. I contacted two different CSR, one by chat and one by phone. Both told me it was the date of activation. However, myfico members questioned this. So, I chatted two more times with two different CSRs and was told it was from the date of approval, not the date of activation and they even gave me the meet by date of 5/28.

Here is a link to my thread. http://ficoforums.myfico.com/t5/Credit-Cards/Venture-40K-in-3-months-Question/m-p/4880634#M1424661

Hope this helps.

Re: Capital One Venture Approved (But No E-mails and Automated Line Still Saying "Pending"

Anonymous — Wed, 15 Mar 2017 08:00:45 GMT

@Anonymous wrote:
Was searching for someone who has a similar situation as me right now. I got approved for a Quicksilver One with a 2k limit but have yet to receive an email, I even gave another call the same business day to a rep to ask if this is normal that I didn't receive ANYTHING about the approval in my email (checked spam folder everything) all she could really say besides confirming the email address that was noted is correct, is that I should receive a letter in the mail about the approval? Very weird and unsettling - but she got me off the phone by saying that she will send me an email about this call. Still, as you guessed, have recieved nothing. How long did it take for you to finally get SOMETHING in writing that you got approved for a card? Thanks!

When I was approved for the QS in late August. At this time, I did not have any accounts with Cap 1. I did not receive anything until 9 days later, when I received an email stating that my card was on the way. The card arrived a couple of days later. Like you, I called a couple of times just to make sure that I was actually approved and double check my credit limit. No worries. It will be on its way and you will get it soon.