topic Re: Nordstrom CEO Recon in Credit Card Approvals

Nordstrom CEO Recon

robertb507 — Sun, 15 Dec 2013 02:08:03 GMT

I applied for the Nordies card online and almost instantly got the 7-10 day message. Long story short, I was denied for too many inquiries and tried to recon because they're mostly fraudulent. No luck with the Credit Dept. I read on the forums about people having success reconning via CEO email so that's what I did. I heard back from Mr.. Nordstrom and here's his response:

robertb507,

I've been working with AB on our credit team to see what we can do here. It turns out we have a few applications with your same name so we want to make sure we're talking to you and have the correct information. I therefore would like by the way of this email to have A work directly with you.

Sincerely,

Mr.. Nordstrom

Do you think I will get approved?

Re: Nordstrom CEO Recon

Anonymous — Sun, 15 Dec 2013 02:14:14 GMT

I was approved once I received my decline letter, called back and verified who I was. They had a snafu with my address, so it's very likely. Call them, respond to them and work with them!

Re: Nordstrom CEO Recon

FinStar — Sun, 15 Dec 2013 02:15:28 GMT

@robertb507 wrote:
I applied for the Nordies card online and almost instantly got the 7-10 day message. Long story short, I was denied for too many inquiries and tried to recon because they're mostly fraudulent. No luck with the Credit Dept. I read on the forums about people having success reconning via CEO email so that's what I did. I heard back from Mr.. Nordstrom and here's his response:

robertb507,
I've been working with AB on our credit team to see what we can do here. It turns out we have a few applications with your same name so we want to make sure we're talking to you and have the correct information. I therefore would like by the way of this email to have A work directly with you.

Sincerely,
Mr.. Nordstrom

Do you think I will get approved?

Hard to say until they speak with you. At this point, it would be speculation not knowing the whole picture/issue. Some have had success going the EO route and some have not, it's a YEMV situation. The email pretty much says the need to have a word with you...just comply with their request. Good luck either way.

Re: Nordstrom CEO Recon

Ron1 — Sun, 15 Dec 2013 03:29:55 GMT

@robertb507 wrote:
I applied for the Nordies card online and almost instantly got the 7-10 day message. Long story short, I was denied for too many inquiries and tried to recon because they're mostly fraudulent. No luck with the Credit Dept. I read on the forums about people having success reconning via CEO email so that's what I did. I heard back from Mr.. Nordstrom and here's his response:

robertb507,
I've been working with AB on our credit team to see what we can do here. It turns out we have a few applications with your same name so we want to make sure we're talking to you and have the correct information. I therefore would like by the way of this email to have A work directly with you.

Sincerely,
Mr.. Nordstrom

Do you think I will get approved?

I think you might have a good chance to get approved. Their customer service is excellent.

Ron.

Re: Nordstrom CEO Recon

robertb507 — Sun, 15 Dec 2013 03:56:28 GMT

Should I call Nordstrom Credit on Monday and ask for the person he inlisted or wait to hear from him?

Re: Nordstrom CEO Recon

FinStar — Sun, 15 Dec 2013 03:58:06 GMT

@robertb507 wrote:
Should I call Nordstrom Credit on Monday and ask for the person he inlisted or wait to hear from him?

Definitely contact them on Monday and reference the email you received.

Re: Nordstrom CEO Recon

09Lexie — Sun, 15 Dec 2013 03:59:55 GMT

@robertb507 wrote:
I applied for the Nordies card online and almost instantly got the 7-10 day message. Long story short, I was denied for too many inquiries and tried to recon because they're mostly fraudulent. No luck with the Credit Dept. I read on the forums about people having success reconning via CEO email so that's what I did. I heard back from Mr.. Nordstrom and here's his response:

robertb507,
I've been working with AB on our credit team to see what we can do here. It turns out we have a few applications with your same name so we want to make sure we're talking to you and have the correct information. I therefore would like by the way of this email to have A work directly with you.

Sincerely,
Mr.. Nordstrom

Do you think I will get approved?

Do you have a FA on your credit report?

Re: Nordstrom CEO Recon

robertb507 — Sun, 15 Dec 2013 05:10:11 GMT

Yes, I have a fraud alert on all three CRAs. I pulled my reports tonight and Nordstrom pulled all three bureaus at time of application. I thought they only pulled EQ. Strange.

Re: Nordstrom CEO Recon

FinStar — Sun, 15 Dec 2013 05:14:33 GMT

@robertb507 wrote:
Yes, I have a fraud alert on all three CRAs. I pulled my reports tonight and Nordstrom pulled all three bureaus at time of application. I thought they only pulled EQ. Strange.

They used to pull EQ primarily up through sometime this year until they switched. I woud imagine with your FA, they may have had to pull alternate ones, but you're one of the first I've read about that had all 3 CRs pulled. That may be one reason they need to have a dialogue with you to clear things up?

Re: Nordstrom CEO Recon

09Lexie — Sun, 15 Dec 2013 06:00:46 GMT

@FinStar wrote:
@robertb507 wrote:
Yes, I have a fraud alert on all three CRAs. I pulled my reports tonight and Nordstrom pulled all three bureaus at time of application. I thought they only pulled EQ. Strange.
They used to pull EQ primarily up through sometime this year until they switched. I woud imagine with your FA, they may have had to pull alternate ones, but you're one of the first I've read about that had all 3 CRs pulled. That may be one reason they need to have a dialogue with you to clear things up?

Nordstrom, like Macys is better to app in person. They are strict on verification of identity ESP with FAs

Re: Nordstrom CEO Recon

Anf_dude — Sun, 15 Dec 2013 08:51:24 GMT

I Remember Nordstom Denied Me For Their DEBIT Card. I Was Shocked, Really. She Input My Birthdate Wrong Though. Could That Have Been It.? I Didn't Bother. This Was A Few Months Ago.

Re: Nordstrom CEO Recon

robertb507 — Sun, 15 Dec 2013 18:00:14 GMT

I know how you feel. I was denied for the Nordstrom DEBIT card because I was "at high risk of fraud". Makes absolutely no sense.

Re: Nordstrom CEO Recon

robertb507 — Sun, 15 Dec 2013 19:32:00 GMT

So just when I was about to call, I checked my email and sure enough, the President of Nordstrom Credit Services emailed me:

Dear Mr.. Brown,

Blake Nordstrom forwarded your request to review your recent application for a Nordstrom Card, and I’m happy to help! If you could provide your billing address and phone number, I’ll be able to locate your online application.

I look forward to working with you,

Re: Nordstrom CEO Recon

Anonymous — Sun, 15 Dec 2013 19:44:59 GMT

Is Nordstrom still one of those white whale cards people go crazy for?

Re: Nordstrom CEO Recon

robertb507 — Sun, 15 Dec 2013 19:51:58 GMT

Pretty much!!

Re: Nordstrom CEO Recon

Anonymous — Mon, 16 Dec 2013 18:32:24 GMT

I had success with a Nordstrom recon after getting denied for too many inquiries. Thread here: http://ficoforums.myfico.com/t5/Credit-Cards/Nordstrom-Recon-Experience/m-p/2243649

Re: Nordstrom CEO Recon

robertb507 — Tue, 17 Dec 2013 17:44:02 GMT

Well now the President of Credit Services now wants me to go into the store with my DL, utility bill, and car loan statement. Do you think I'll be approved?

Re: Nordstrom CEO Recon

Anonymous — Tue, 17 Dec 2013 17:49:38 GMT

Seems like a lot of work to say no.

I remember being on another site and people had to have the Nordstrom Siggie Visa. Not a place I shop but they swore it was one of the I've arrived cards, LOL!

Re: Nordstrom CEO Recon

09Lexie — Tue, 17 Dec 2013 18:33:34 GMT

@robertb507 wrote:
Well now the President of Credit Services now wants me to go into the store with my DL, utility bill, and car loan statement. Do you think I'll be approved?

They want to verify your identity. Your CR's has a FA and they had instances of multiples apps in your name- without these issues Nordstrom has always been a stickler on id verification.

Re: Nordstrom CEO Recon

robertb507 — Wed, 18 Dec 2013 20:44:10 GMT

I keep FA's on my CRA's all year long, and even with the FA if a company wanted to deny me they would not bother with ID verification. I agree that it seems like way too much work to deny me.