topic Cap One/HSBC CLI in Credit Card Approvals

Cap One/HSBC CLI

TiggerDat — Wed, 31 Jul 2013 15:42:29 GMT

Has anyone had any success with the Luv Button and recently converted HSBC accounts?

If so, which division was you account before? (HSBC, Household, Orchard, etc.) Also, did your account recently convert or was it converted before this wave of conversions? (I guess there was a first wave of conversions, or so it was rumored. I don't know which cards were converted earlier or what the criteria for the conversion was.)

I was told conflicting information by Capone. (Imagine that!) I was told it should be possible now (EO), even though when I tried it told me I had to wait until the coversion was final. I was also told that I had to wait 30 days after the conversion. (Supervisor)

I am trying to figure out if there is partial truth to being able to request it now and if so why are some accounts being restricted. Maybe, for example, Household accounts aren't being allowed for some reason or they have a glitch or just simply conflicting info by the infamous Capone CSRs.

Re: Cap One/HSBC CLI

Anonymous — Wed, 31 Jul 2013 17:38:44 GMT

I don't know where I read it on here.. but yes!

Bump..

Re: Cap One/HSBC CLI

TiggerDat — Wed, 31 Jul 2013 19:46:00 GMT

Well I did read that one person did, but only one person and it was not so clear if it was from the EO or from the Luv Button.

Re: Cap One/HSBC CLI

djc1puno — Wed, 31 Jul 2013 19:54:23 GMT

Mine was orchard...converted to platinum...req that i wanted pc to quicksilver but denied...however they did apply quicksilver benefits of 1.5 cash back. This one week after transfer to capone

Re: Cap One/HSBC CLI

TiggerDat — Wed, 31 Jul 2013 20:31:25 GMT

I think they simply converted my Household card to the Quicksilver card without me asking. And it isn't because of the limit! As one of the oldest cards I now have it has a horrible limit! I have new cards with 10 to 15 times that limit.

This luv button thing is annoying me with the message; not until the conversion is complete. Is it just my account or are others having the same issue? Is there anyone, without going the EO, route that simply pushed the button and got the increase?

Re: Cap One/HSBC CLI

Mvpbowler — Wed, 31 Jul 2013 22:15:57 GMT

I have 3 accounts with Cap One now, 1 being HSBC transfer. Yesterday I used the Luv Button and my 2 original Cap One's got $500 CLI but when I tried the HSBC I got the 7-10 letter message. I am assuming because I have only made 1 payment on the HSBC card at this time.

Re: Cap One/HSBC CLI

bman86 — Wed, 31 Jul 2013 22:48:10 GMT

I have a Best Buy card that was HSBC and I applied for a CLI a month ago. I went from $5500 to $7100 with a SP.

Re: Cap One/HSBC CLI

missjae — Wed, 31 Jul 2013 23:47:05 GMT

I had the rewards applied to my old Orchard card, but no pc to Quicksilver and when I requested a CLI, I got the 7-10 day msg. No increase and no letter yet.

Re: Cap One/HSBC CLI

xerostatus — Thu, 01 Aug 2013 00:11:49 GMT

I hit the luv button on both my old cap1 card, and the formerly orchardbank card, as soon as it transitioned over to capitalone.com.

Got denied for both, but for sake of brevity/clarity ill only discuss what happened with the orchard bank card:

Got denied by luv button, reason being along the lines of "not giving CLIs during conversion" or something.

Shoot out an email to EO, get a call back, ask for the CLI review done manually..

After a couple of days, limit increased from 1000 to 2500, plus a "one-time" waiver for the annual fee (which is just another excuse to bug the EO next year :rollseyes: )

Re: Cap One/HSBC CLI

djc1puno — Thu, 01 Aug 2013 00:18:25 GMT

I wouldn't even wait a year...I'd bug them again in 6 months when I ask for cli lol

Re: Cap One/HSBC CLI

youngandcreditwrthy — Thu, 01 Aug 2013 00:34:37 GMT

I used to get $200 clis every year from
HSBC- which is slow but steady! Got to $1700 cl.
Then Cap One took over and started that "account is not eligible" bs. Glad I closed that card!

Re: Cap One/HSBC CLI

TiggerDat — Thu, 01 Aug 2013 01:17:07 GMT

@xerostatus wrote:

After a couple of days, limit increased from 1000 to 2500, plus a "one-time" waiver for the annual fee (which is just another excuse to bug the EO next year :rollseyes: )

How did the increase happen? CSR, EO, or just Capone did it on their own?

So far the only thing I can see is that maybe the Best Buy Cards are the ones which are eligible. Did those convert earlier or on July 15th like most of the rest?

Re: Cap One/HSBC CLI

Anonymous — Thu, 01 Aug 2013 12:19:57 GMT

You wouldn't have to wait a year. Their policy is every 6 months... So I would do it right on the dot..

Re: Cap One/HSBC CLI

xerostatus — Thu, 01 Aug 2013 16:35:29 GMT

Emailed EO, got a call back, discussed, then it was sent to underwriters (i presume).

They said it was a softpull.

Then, even before the fella called me back to give me the good news, i saw the increase already when i logged into my acct, maybe 1-2 days before i got the confirmation call.

So, EO did it, basically.