topic Re: Citibank Credit Card - How Long to Arrive? in Credit Card Applications

Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 16:41:41 GMT

Anyone with a Citi credit card know or remember how long it took for them to receive theirs in the mail?

Just got approved for their DC on Wednesday and the Disco IT on Thursday. Disco is already on it's way (use USPS Informed App) and I know they automatically expedite, which is great, but called Citi and they do not expedite for new card members. Lame excuse of "it takes time to add your to their system" and yada, yada, yada....even offered to pay for it to be shipped early. Firm Denial!

I travel consistently for work and am only going to be home a couple of days next week, leaving back out again Wednesday, which would make it exactly 7 days from approval and receiving email that my card would arrive in 7-10 days. I don't want to leave the card in my mailbox that long and would like to grab it before I go so just curious if anyone remembers and can give me some feedback....did you receive on the earlier end of timeline, etc.

Thanks!

Re: Citibank Credit Card - How Long to Arrive?

FinStar — Sat, 21 Apr 2018 18:15:27 GMT

IIRC, there's been topics on this already posted as far as the approximate timeframe. It appears to vary depending on where you live - some folks have reported it being a bit slow while others have received their cards in say about 4-5 business days. 7-10 business days is the general timeframe. This isn't about them giving you a "lame excuse". You'll just need to be patient while your card is in transit.

Of noteworthy, depending on the extent of one's relationship with CITI, my DC card was able to be expedited 😁

Re: Citibank Credit Card - How Long to Arrive?

irunfromcredit — Sat, 21 Apr 2018 18:27:23 GMT

I was approved for my Citi DC on 4/11/2018. Recieved a notice of the approval and it stated that I would get the card 7-10 days and that was this past Tuesday. I received my card yesterday 4/20. So it was about 9 days. I’m in a major city if that helps.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 21:26:17 GMT

While I cannot remember how long it took to actually arrive, this is the USPS so it's going to vary based upon where you live in relation to where it was shipped from. I have no idea where they are shipped from but I do know that CitiBank is out of Sioux Falls so if you've gotten notice that it's shipped then I would kind of use that as a baseline.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 21:35:54 GMT

@FinStar wrote:
IIRC, there's been topics on this already posted as far as the approximate timeframe. It appears to vary depending on where you live - some folks have reported it being a bit slow while others have received their cards in say about 4-5 business days. 7-10 business days is the general timeframe. This isn't about them giving you a "lame excuse". You'll just need to be patient while your card is in transit.

Of noteworthy, depending on the extent of one's relationship with CITI, my DC card was able to be expedited 😁

Thanks for the feedback... yes, I may just have to wait until next month if it doesn't arrive. Not the end of the world, especially since my Disco will be there and I can utilize that in the mean time. Nice to see they expedited for you, but as you said, that could be due to ongoing relationship with them as opposed to being a brand new customer. I understand they do have to process everything, I just see most banks have some sort of way of doing it so thought maybe I just got an angry rep.

Thanks again, very helpful!

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 21:42:56 GMT

Thanks all for the feedback. I do use the USPS Informed App so I'll be able to see when something is coming, but just thought it would help to get a general time frame. I realize these things take time and it's not the end of the world, especially since my Disco card will be there and I can start utilizing that. The bigger reason for me is just leaving my mail (important mail) unattended like that for so long. I'm gone for a month or more at a time and get nervous about it just sitting in my mailbox. I guess I could always have that card reported lost if worst came to worst and have them send a new one, in which then I know they do expedite.

Thanks everyone!

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 21:47:20 GMT

@irunfromcredit wrote:
I was approved for my Citi DC on 4/11/2018. Recieved a notice of the approval and it stated that I would get the card 7-10 days and that was this past Tuesday. I received my card yesterday 4/20. So it was about 9 days. I’m in a major city if that helps.

When you received that email stating you were approved and card would arrive in 7-10 days, just this past Tuesday (04/17/2018), was that the first email you received from them stating that since the approval on 04/11/2018?

Re: Citibank Credit Card - How Long to Arrive?

irunfromcredit — Sat, 21 Apr 2018 21:52:36 GMT

I actually got an email on the 12th. I received a letter basically stating the same info in the email. Again this letter was in my mailbox on Tuesday.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 21:56:33 GMT

@irunfromcredit wrote:
I actually got an email on the 12th. I received a letter basically stating the same info in the email. Again this letter was in my mailbox on Tuesday.

Gotcha... that makes sense then. Thanks for the help!

Re: Citibank Credit Card - How Long to Arrive?

Loquat — Sat, 21 Apr 2018 22:30:40 GMT

@Anonymous wrote:
Anyone with a Citi credit card know or remember how long it took for them to receive theirs in the mail?

Just got approved for their DC on Wednesday and the Disco IT on Thursday. Disco is already on it's way (use USPS Informed App) and I know they automatically expedite, which is great, but called Citi and they do not expedite for new card members. Lame excuse of "it takes time to add your to their system" and yada, yada, yada....even offered to pay for it to be shipped early. Firm Denial!

I travel consistently for work and am only going to be home a couple of days next week, leaving back out again Wednesday, which would make it exactly 7 days from approval and receiving email that my card would arrive in 7-10 days. I don't want to leave the card in my mailbox that long and would like to grab it before I go so just curious if anyone remembers and can give me some feedback....did you receive on the earlier end of timeline, etc.

Thanks!

Hi OP,

As others have mentioned, Citi can be a mixed bag. I can tell you that I live not 30 minutes from where they ship their cards and I've never received a Citi card in less than 12 days and I have the Diamond Preferred, Double Cash, Simplicity, and Best Buy Visa. In my experience they're slow...they seem to move at the same speed as Cabelas.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 22:52:57 GMT

@Loquat wrote:
@Anonymous wrote:
Anyone with a Citi credit card know or remember how long it took for them to receive theirs in the mail?

Just got approved for their DC on Wednesday and the Disco IT on Thursday. Disco is already on it's way (use USPS Informed App) and I know they automatically expedite, which is great, but called Citi and they do not expedite for new card members. Lame excuse of "it takes time to add your to their system" and yada, yada, yada....even offered to pay for it to be shipped early. Firm Denial!

I travel consistently for work and am only going to be home a couple of days next week, leaving back out again Wednesday, which would make it exactly 7 days from approval and receiving email that my card would arrive in 7-10 days. I don't want to leave the card in my mailbox that long and would like to grab it before I go so just curious if anyone remembers and can give me some feedback....did you receive on the earlier end of timeline, etc.

Thanks!
Hi OP,

As others have mentioned, Citi can be a mixed bag. I can tell you that I live not 30 minutes from where they ship their cards and I've never received a Citi card in less than 12 days and I have the Diamond Preferred, Double Cash, Simplicity, and Best Buy Visa. In my experience they're slow...they seem to move at the same speed as Cabelas.

Yes, that seems to be accurate... I appreciate your feedback! Will probably just have to wait to use that one a little longer and hopefully it is still intact upon arriving home again next month LOL

Re: Citibank Credit Card - How Long to Arrive?

dsotm76 — Sat, 21 Apr 2018 23:18:18 GMT

I seem to remember getting my Citi DC card within 5-6 business days. My AMEX BCE was quicker, within 3 business days. I got an email from Citi about my Best Buy Citi card, so I'll be eager to see how long that one takes to arrive. :-)

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sat, 21 Apr 2018 23:25:49 GMT

@dsotm76 wrote:
I seem to remember getting my Citi DC card within 5-6 business days. My AMEX BCE was quicker, within 3 business days. I got an email from Citi about my Best Buy Citi card, so I'll be eager to see how long that one takes to arrive. :-)

Well that's good news! I guess at this point it's just a waiting game and we'll have to see. I've heard mixed reviews, with some receiving their Citi's within 5-7 business days and then others waiting the full 7-10 business days. Then even a few with some really frustrating experiences.

Only time will tell... here's to both of ours getting to our boxes as early as possible! :-)

Re: Citibank Credit Card - How Long to Arrive?

Jnbmom — Sat, 21 Apr 2018 23:34:50 GMT

Mine came in about 7 days I believe.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sun, 22 Apr 2018 03:46:30 GMT

I applied last Saturday for the Citi DC on the 14th and received a 7 - 10 day notice that more review was needed. I called the back door number on Sunday the 15th and was approved. I live in GA and the card arrived yesterday the 20th. I’m not saying that will be anyone else’s experience just explaining mine.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sun, 22 Apr 2018 11:53:18 GMT

Awesome... thank you so much for the feedback! I live in FL so maybe there is hope it will arrive by this Wednesday (I apped and was instantly approved on Wednesday, 04/18/2018). Maybe Citi is doing things faster these days.

One can only hope... will wait and see......

Will give everyone an update once I find out.

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sun, 22 Apr 2018 18:09:10 GMT

If only everyone had 3D printers, they could simply print your card the day of approval!

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sun, 22 Apr 2018 18:25:17 GMT

If you're away for extended periods of time, why not ask USPS to Hold Mail so important stuff just doesn't sit in your mailbox? Its a simple online request,

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sun, 22 Apr 2018 18:27:33 GMT

@Anonymous wrote:
If only everyone had 3D printers, they could simply print your card the day of approval!

OMG! Wouldn't that be nice! Here's to wishing... and hoping for one day!

Re: Citibank Credit Card - How Long to Arrive?

Anonymous — Sun, 22 Apr 2018 18:29:12 GMT

@Anonymous wrote:
If you're away for extended periods of time, why not ask USPS to Hold Mail so important stuff just doesn't sit in your mailbox? Its a simple online request,

Yes, I might try that.... thanks for the feedback!

Unfortunately, I've tried this one other time and came back to all my mail still in my mailbox

I must have bad luck or it's the area I'm in and USPS sucks here... not sure which, but it's worth another shot. Will definitely do if the card isn't here by Wednesday when I leave....