topic Re: BBVA Compass Clear Points in Credit Card Applications

BBVA Compass Clear Points UPDATE, approval 9 days later

Anonymous — Mon, 30 Jul 2018 13:14:52 GMT

Got a mailer, sat on it for a couple of weeks but finally thought "why not?!?" and submitted an app today. I'm in OH, which is apparently outside their service area, but the app went to review, not a flat-out denial. There was verbiage to the effect that I'd hear within 48 hours. We shall see how it plays out.

We're reviewing your application, David.

Thank you for your application for a new BBVA Compass ClearPoints Credit Card. It's under review now, and we may need to request a few more details. If further information is needed, we'll contact you soon to discuss.

Re: BBVA Compass Clear Points

Anonymous — Thu, 19 Jul 2018 15:44:37 GMT

Good luck! Hope it turns into an approval for you!

Re: BBVA Compass Clear Points

atst2000 — Thu, 19 Jul 2018 18:03:34 GMT

Same thing happened to me. Got a pre-qual letter in the mail and applied, then said its under review. Almost all BBVA apps do this and you will typically get an email in a day or two saying approved. I got approved at $5800 with 16.99 APR and the email came at midnight of the day I apped.

I would call them and ask the status of it, they may or may not be able to tell you anything but its worth a shot.

Re: BBVA Compass Clear Points

Anonymous — Thu, 19 Jul 2018 23:51:28 GMT

I second maybe calling them because it has verification verbiage in there. If no dice, it sounds promising. I recently received a mailer from them too. Hopped on it because I wanted to drop Capital One's QS1 AF. They gave me 18.99% APR, 0% APR for 13 months, and $4,200 SL. Wasn't a bad deal at all compared to my QS1's $49 fee, 25.99% APR, and $750 SL.

Re: BBVA Compass Clear Points

Anonymous — Fri, 20 Jul 2018 18:20:26 GMT

The other posters piqued my curiosity so I called...put on hold for several minutes, the man came back on, said it's under review, they will likely call me today or tomorrow. I got the sense to expect a call, not just a call if they have questions, which seemed odd, unless they are verifying my cell ph#. The saga continues.

Re: BBVA Compass Clear Points

FinStar — Fri, 20 Jul 2018 18:26:50 GMT

Often times, and depending on the lender, it's best to wait it out. Unless, after submitting the application a prompt or email generated to get in contact with them with a reference #. With BBVA, it's usually "we'll contact you".

Re: BBVA Compass Clear Points

Anonymous — Fri, 20 Jul 2018 18:50:52 GMT

I am reasonably sure I've never called behind an app before. Not thrilled with the lack of resolution, good or bad, but such is life.

Re: BBVA Compass Clear Points

FinStar — Fri, 20 Jul 2018 18:56:31 GMT

I mean, it's been less than 2 days since the application was submitted, no?

I could see if it had been 2 weeks without any type of communication. BBVA isn't really known for quick results. Often times, it really depends on the information they're verifying. You'll know soon enough I'm sure.

Re: BBVA Compass Clear Points

drewopa — Sun, 22 Jul 2018 02:45:44 GMT

I also received the mailer and decided to apply on 07/11. Using my laptop, I entered my reservation code and the result was "code invalid". So, I tried on my phone and received the same result. Deadline on the mailer was 08/18. I called the next day to apply over the phone explaining that I was unable to apply online. The csr had no trouble pulling up my reservation. I spent 25 minutes on the phone and was told at the end I would receive a phone call within 1-2 business days. Today marks ten days since my application and no phone call, no email, and no letter. I checked my EX report and there is no inquiry from them. I am content to just forget about it.

I hope you end up with a better result.

Re: BBVA Compass Clear Points

Anonymous — Mon, 23 Jul 2018 11:59:30 GMT

I suppose I'm so used to instant gratification that any sort of delay frustrates me. I need to think back to the dark old days in the 80s when I would have to mail apps and wait for 30 days or more to see if an envelope with a card came back, or a decline letter. I'm content to just sit back and let it play out at this point...

Re: BBVA Compass Clear Points

Anonymous — Tue, 24 Jul 2018 03:19:12 GMT

I received the mailer in June and was instantly approved for $10k. I am in the foot print. 760s all 3 bureaus, 2y 9m AAoA, 9% Util, 12y OAOA.

Its been a good card to have in my wallet at 15% int. The mobile app is tricky, but clever.

Re: BBVA Compass Clear Points

drewopa — Tue, 24 Jul 2018 20:53:48 GMT

I received another mailer today...same reservation code...still "invalid".

Re: BBVA Compass Clear Points

Anonymous — Thu, 26 Jul 2018 12:29:14 GMT

I got another mailer too...still haven't heard a peep about my "existing" app.

Re: BBVA Compass Clear Points

coldfusion — Thu, 26 Jul 2018 21:07:20 GMT

It's been a week, don't be shy about calling in and asking again.

I got yet another mailer today as well, the 4th one from them in the last 2+ months.

Re: BBVA Compass Clear Points

cf2701 — Thu, 26 Jul 2018 22:34:56 GMT

Just wanted to give some of you info I recieved from a customer service rep a couple days ago. She said they just switched to a new system for processing card approvals and it "worked slightly different".

I called because I got a mailer too and app'd last Wednesday night. I had an issue, but see below. I was amazed to be instantly approved for $16K. The apr is terrible @ 20.99 but I PIF so no biggie. I'll try to get that lowered later.

However, I then read the many terrible expereinces others have had with this bank (mainly with the NBA card, but not only that) and got concerned. I got a letter on Monday that said they were "unable to verify my identity".....just like many others I was extremely frustrated and figured the big SL approval was a fluke.

Thats when I called and the customer service rep checked everythign out in the system and verified everythign looked good, and assured me I'd be getting a card soon in the mail. She said it was likely due to them switching to a new card processing system.

Tuesday my card came, activated fine, and I've used it on a couple small pruchases. Online my account shows everythig is good to go. I've had to contact customer service twice on small issues (one was activating on Apple Pay) and they've been helpful so far.

Good luck!

Re: BBVA Compass Clear Points

Anonymous — Mon, 30 Jul 2018 22:50:51 GMT

Has anyone accepted the first offer, waited a few months, received another similar offer, applied for it an received a second card?

Re: BBVA Compass Clear Points

FinStar — Tue, 31 Jul 2018 00:40:58 GMT

@Anonymous wrote:
Has anyone accepted the first offer, waited a few months, received another similar offer, applied for it an received a second card?

Unless you cancel the first card, BBVA won't allow multiple/active accounts of the same product.

Re: BBVA Compass Clear Points

Anonymous — Tue, 31 Jul 2018 11:39:03 GMT

I called BBVA yesterday to inquire about SL and interest rate, spoke to 3 very nice young people, none of whom turned out to be in the right department and never did find out anything?!? Lord have mercy, it seems like a simple enough little task to look up the information at their end.

Guess I'll just sit back and wait until the card arrives in the mail.

Re: BBVA Compass Clear Points

Anonymous — Tue, 31 Jul 2018 15:15:35 GMT

Good to know. I will round file the additional offers I receive.

Re: BBVA Compass Clear Points

UncleB — Thu, 02 Aug 2018 19:14:00 GMT

This thread is closed to new messages.

The new thread can be found here: https://ficoforums.myfico.com/t5/Credit-Card-Approvals/BBVA-Compass-Clear-Points-Approved/m-p/5312003