topic Re: New Capital One CLI response? in Credit Card Applications

New Capital One CLI response?

Anonymous — Mon, 15 Oct 2018 02:24:58 GMT

If this is old news, just humor me. lol. It is hard to keep up with all the changes with the various financial institutions.

Anyway, after not using my quicksilver one card due to it being stuck at a $1200 limit, i requested a CLI today. Usually, I am told thank you for applying and to check my inbox in 2 to 3 days for a response. That response has been no for the past year or so. Today, however, the response was slightly different. See below. I am assuming this is a denial, because it was not instant. But, this is definitely a new way of turning us folks down! lol.

"Request Received

Re: New Capital One CLI response?

Medic981 — Mon, 15 Oct 2018 02:34:40 GMT

@Anonymous wrote:
If this is old news, just humor me. lol. It is hard to keep up with all the changes with the various financial institutions.

Anyway, after not using my quicksilver one card due to it being stuck at a $1200 limit, i requested a CLI today. Usually, I am told thank you for applying and to check my inbox in 2 to 3 days for a response. That response has been no for the past year or so. Today, however, the response was slightly different. See below. I am assuming this is a denial, because it was not instant. But, this is definitely a new way of turning us folks down! lol.

"Request Received
Thanks for submitting your request
One of our specialists will review your account to consider you for a larger credit line. You'll receive a communication with the results of our review in approximately 10 business days."

That is news to me.

I recently closed my QS1 because it was stuck at $1100 for almost a year. It was my first card in my rebuild when my credit file was blank so I am sure I was "bucketed".

I just got out right "Denied! You will receive a letter in 7-10 days..."

Re: New Capital One CLI response?

Brian_Earl_Spilner — Mon, 15 Oct 2018 02:52:21 GMT

I don't know who they're fooling. We all know they barely have an underwriting department, let alone one staffed with a bunch of analysts.

Re: New Capital One CLI response?

Medic981 — Mon, 15 Oct 2018 02:56:29 GMT

@Brian_Earl_Spilner wrote:
I don't know who they're fooling. We all know they barely have an underwriting department, let alone one staffed with a bunch of analysts.

LOL

It is probably a bunch of monkeys flipping over a deck of cards and when the Ace of Diamonds appears the CLI is approved!

Re: New Capital One CLI response?

Brian_Earl_Spilner — Mon, 15 Oct 2018 03:05:10 GMT

@Medic981 wrote:
@Brian_Earl_Spilner wrote:
I don't know who they're fooling. We all know they barely have an underwriting department, let alone one staffed with a bunch of analysts.
LOL

It is probably a bunch of monkeys flipping over a deck of cards and when the Ace of Diamonds appears the CLI is approved!

I wouldn't doubt it. I'm eligible for a CLI in 2 days. If they give me that response, I'm gonna call in and demand to speak to said specialist.

Re: New Capital One CLI response?

blindambition — Mon, 15 Oct 2018 03:08:32 GMT

It doesn’t surprise me. It is not a customer centric company anymore. While not a rude response, it doesn’t say (We Value You).
I wouldn’t personally suggest Cap One to anyone. My own experience. This sort of robotic letter just reenforces that.
I do hope they show you some love.

Re: New Capital One CLI response?

Medic981 — Mon, 15 Oct 2018 03:25:41 GMT

Cap1 gave me the break I needed when I was starting to rebuild my credit. I am grateful to Cap1 but I outgrew what they had to offer. Perhaps one day in the future, Cap1 will offer me the CL that I desire with the rewards that work for me and I will start using their product again.

Re: New Capital One CLI response?

CivalV — Tue, 16 Oct 2018 16:14:47 GMT

I recently got the 2-3 day message when I requested a CLI. My $2750 limit card was denied because my scores are too low but my $500 limit card was denied because of high usage of the card. I have not received any CLI in over a year. I have had cap 1 for 6 years. My scores are low due to financial issues, so balances are to blame. Hopefully when I pay the cards off they will give a decent CLI.

Re: New Capital One CLI response?

Brian_Earl_Spilner — Tue, 16 Oct 2018 22:13:23 GMT

Did my request today. For the 2-3 day message.

Re: New Capital One CLI response?

Shooting-For-800 — Wed, 17 Oct 2018 13:48:27 GMT

Cap One treats me great.

I wish more felt that way.

I just got 2 CLIs on 2 attempts.

GL!

Re: New Capital One CLI response?

Anonymous — Sat, 20 Oct 2018 22:05:35 GMT

That's funny! All the CS agents always prided themselves to tell me I can't speak to someone about my account because all CLIs are done by the computer.
I doubt there is really a specialist, lol! Sounds like a line.

Re: New Capital One CLI response?

Anonymous — Sat, 20 Oct 2018 22:34:33 GMT

Same here. I hope my mines gets increased I’ve been at $750!for years! Just waiting for some love.

@Brian_Earl_Spilner wrote:
Did my request today. For the 2-3 day message.

Re: New Capital One CLI response?

Brian_Earl_Spilner — Sun, 21 Oct 2018 06:13:51 GMT

@Anonymous wrote:

Same here. I hope my mines gets increased I’ve been at $750!for years! Just waiting for some love.

@Brian_Earl_Spilner wrote:
Did my request today. For the 2-3 day message.

I didn't get any for almost 4 years. Finally, I used it heavily for 3 months straight, cycling the limit 2-3 times and made sure it showed zero balance at the last statement cut. Requested CLI and basically had my line doubled.

Re: New Capital One CLI response?

marmaladepie — Sun, 21 Oct 2018 13:36:15 GMT

+1
use the card well and pay it off on time or before statement cuts.
I recently posted about my CLI experience from 2010 to present in the approvals forum. It stated as a rebuilder, something like $500 and is now at $19800. The most recent jump was 10k last month after getting a 7-10message. I think it’s mostly bc I was using the card more.

Re: New Capital One CLI response?

Anonymous — Sun, 21 Oct 2018 21:40:58 GMT

Marmaladepie:
Did you do any product upgrades in that time like from Platinum to Quicksilver?

Re: New Capital One CLI response?

Anonymous — Mon, 22 Oct 2018 00:02:33 GMT

I increased my usage from $5 to $50 last month hoping to break my 14 months denial streak on my 11k grandfathered Savor, got the same "not enough usage" 2-3 day massage.

Re: New Capital One CLI response?

Brian_Earl_Spilner — Mon, 22 Oct 2018 00:04:44 GMT

@Anonymous wrote:
I increased my usage from $5 to $50 last month hoping to break my 14 months denial streak on my 11k grandfathered Savor, got the same "not enough usage" 2-3 day massage.

Your problem is the internal threshold is $50. Next time charge $51.

Re: New Capital One CLI response?

marmaladepie — Mon, 22 Oct 2018 00:20:07 GMT

Yes, it was PC’d from platinum (rebuilder) to a QS1 six months ago and since then I wasn’t eligible for cli bc I merged it w another cap 1 card then closed it.

Re: New Capital One CLI response?

Anonymous — Mon, 22 Oct 2018 20:08:30 GMT

Marmaladepie: Thank you. That's really interesting! I'm reading a lot of stories where Capital One is giving generous CLIs on cards that seemed to be previously bucketed. Hoping this trend continues my turn around!