topic Re: Amex Hilton Aspire - Denial in Credit Card Applications

Amex Hilton Aspire - Denial

nycsimone — Tue, 14 May 2019 18:41:18 GMT

I just applied for the Hilton Aspire with Amex and was denied.

I've had the Amex Platinum card for 3 years and had the Amex Gold for another 3 years before that. Over the 6 years i've had payments returned 2 times but a different payment was made within a few days of that. I have a balance of a little over $1,000 on my Amex Platinum and it allows me to make a purchase of up to $15,000 as I checked on the website.

My credit scores range between 700 and 730. I've had multiple credit card accounts, 1 mortgage, several car loans/leases. My income is in the high double digits and my CC util on credit reports shows up around 20-30%. I applied for a Delta Amex 2 years ago and got a denial because of the returned payment but I figured by now it would be ok. I have 0 late payments whatsoever on my credit report and everything is in good standing.

I do have 3 recent credit inquiries as I have 4 credit cards and opened 2 new accounts and in the process of closing 2 other cards. I was planning on getting the Aspire card and actually closing my Amex Platinum but...

The denial screen said they'd send me something in the mail in 10-14 business days.

Although I don't know the reason I am surprised they wouldn't even approve me for a $5k credit line. My Capital One has a $12k line and $1k balance, I also have a Chase Marriott card with an $8k line and $200 balance. I got a new Discover card with a $5k line and transfered a balance on there since it's 0% interest for 15 months but that balance isn't showing just yet.

Any idea why I would be denied?

Re: Amex Hilton Aspire - Denial

Anonymous — Tue, 14 May 2019 18:55:27 GMT

It's probably just the multiple returned payments.

Re: Amex Hilton Aspire - Denial

Anonymous — Tue, 14 May 2019 18:57:57 GMT

Returned payments are not minor. I am amazed they even let you keep what you have after two of them.

Re: Amex Hilton Aspire - Denial

Anonymous — Tue, 14 May 2019 19:01:23 GMT

https://www262.americanexpress.com/eaol/welcome.do

Go put your info in and get the real reasons they declined the app.

Re: Amex Hilton Aspire - Denial

K-in-Boston — Tue, 14 May 2019 19:12:34 GMT

The stigma of the returned payments will unfortunately stick around for quite some time.

Re: Amex Hilton Aspire - Denial

nycsimone — Tue, 14 May 2019 19:21:13 GMT

I just pulled up my history and I’ve had the AMEX card for 6 years and 3 months. 1 returned payment was about 4 years ago and the other 2-3 years ago.

I have 6 open credit cards. The Amex at 6 years, a Capital One at 5 years, and 4 under 2 years.

If it is the 2 returned payments that’s causing the decline is there any chance I can call and speak to someone about it? Seems silly to deny me considering it’s been so long and both times it was taken care of in a few days.

Re: Amex Hilton Aspire - Denial

Anonymous — Tue, 14 May 2019 19:25:11 GMT

They’re not likely to budge on a denial for returned payments. Did you check the link given by @Anonymous to get your reason letter online? That’s the first step.

Re: Amex Hilton Aspire - Denial

nycsimone — Tue, 14 May 2019 19:34:53 GMT

I checked the link and it said it couldn’t find my application. Weird because I even got an email about it. I was logged into my AMEX account when I applied. The website says it’s updated every 24 hours so I may have to wait.

Btw: Returned payment was 06/2016

Re: Amex Hilton Aspire - Denial

NRB525 — Tue, 14 May 2019 19:34:57 GMT

I would leave it be. Asking about the returned payments has potential for bad. Not much upside.

Enjoy the Platinum. That gets you Gold Hilton status, close to the Diamond status. Plus other perks you would not have if no Platinum.

The Platinum is easier for them to allow, since you can’t carry a balance with it. Two returned payments, their radar is up watching for other problems.

Re: Amex Hilton Aspire - Denial

Remedios — Tue, 14 May 2019 19:51:45 GMT

@nycsimone If they are still extra salty over returned payment from 3 years ago while approving just about everyone capable of filling out an app, I'd look for a different lender.

I can see a lender holding a grudge for a year, maybe two, but this is petty at best.

I get the part about returned payment being a serious issue, but they left the card alone. If they are really that afraid of you robbing them blind, they could have taken some of SL from the existing card and opened a new one. Their exposure would not have increased and everybody would have been happy.

Give your money to someone else.

I'm not sure I could even hold the grudge for three years.

Re: Amex Hilton Aspire - Denial

nycsimone — Tue, 14 May 2019 19:54:34 GMT

Incorrect. About 1 year ago they voluntarily gave me the “pay over time” option which allows you to carry a balance. A few months ago I carried a balance of about $12,000 with no problem.

Re: Amex Hilton Aspire - Denial

K-in-Boston — Tue, 14 May 2019 20:12:41 GMT

That would be very important information to disclose up front. We’re all playing armchair underwriter with the facts we have. You won’t know until your decision is viewable, but it’s just as likely that you were denied due to carrying the balance. For existing members, credit decisions by Amex are often made using data that might be a few months old. For most consumers, that’s not an issue. If there have been drastic recent changes in a credit profile, that can be a good or bad thing to others.

Re: Amex Hilton Aspire - Denial

Jnbmom — Tue, 14 May 2019 20:34:05 GMT

@Remedios wrote:
@nycsimone If they are still extra salty over returned payment from 3 years ago while approving just about everyone capable of filling out an app, I'd look for a different lender.

I can see a lender holding a grudge for a year, maybe two, but this is petty at best.
I get the part about returned payment being a serious issue, but they left the card alone. If they are really that afraid of you robbing them blind, they could have taken some of SL from the existing card and opened a new one. Their exposure would not have increased and everybody would have been happy.
Give your money to someone else.

I'm not sure I could even hold the grudge for three years.

I agree I had a payment not processed because I left off one number, yes it's considered a return payment per se but come on I didn't bounce a payment , it didn't process. However it's been over a year and I have gotten zero increases on any of my accounts that's the reason always given.

I keep them open for now, but have basically moved on. Closed one and am seriously considering closing them all because I have a feeling this will be the reason for quite sometime.

Re: Amex Hilton Aspire - Denial

Loquat — Tue, 14 May 2019 21:19:40 GMT

@Remedios wrote:
@nycsimone If they are still extra salty over returned payment from 3 years ago while approving just about everyone capable of filling out an app, I'd look for a different lender.

I can see a lender holding a grudge for a year, maybe two, but this is petty at best.
I get the part about returned payment being a serious issue, but they left the card alone. If they are really that afraid of you robbing them blind, they could have taken some of SL from the existing card and opened a new one. Their exposure would not have increased and everybody would have been happy.
Give your money to someone else.

I'm not sure I could even hold the grudge for three years.

My exact thoughts about Barclays. They'll allow me to be an AU on their cards but certainly won't allow me to have one of my own. They still have heartburn from that Juniper iTunes card...and I'm okay with it.

Re: Amex Hilton Aspire - Denial

M_Smart007 — Wed, 15 May 2019 00:48:55 GMT

@Remedios wrote:

I'm not sure I could even hold the grudge for three years.

How could anyone with a NyQuil Card ever think about holding a grudge

Re: Amex Hilton Aspire - Denial

Anonymous — Wed, 15 May 2019 01:20:17 GMT

@M_Smart007 wrote:
@Remedios wrote:

I'm not sure I could even hold the grudge for three years.
How could anyone with a NyQuil Card ever think about holding a grudge

Re: Amex Hilton Aspire - Denial

Brian_Earl_Spilner — Wed, 15 May 2019 01:28:20 GMT

@Remedios wrote:
@nycsimone If they are still extra salty over returned payment from 3 years ago while approving just about everyone capable of filling out an app, I'd look for a different lender.

I can see a lender holding a grudge for a year, maybe two, but this is petty at best.
I get the part about returned payment being a serious issue, but they left the card alone. If they are really that afraid of you robbing them blind, they could have taken some of SL from the existing card and opened a new one. Their exposure would not have increased and everybody would have been happy.
Give your money to someone else.

I'm not sure I could even hold the grudge for three years.

I feel like you're talking about me, mom.

Re: Amex Hilton Aspire - Denial

Credit-hoarder — Wed, 15 May 2019 02:24:13 GMT

@Remedios wrote:
@nycsimone If they are still extra salty over returned payment from 3 years ago while approving just about everyone capable of filling out an app, I'd look for a different lender.

I can see a lender holding a grudge for a year, maybe two, but this is petty at best.
I get the part about returned payment being a serious issue, but they left the card alone. If they are really that afraid of you robbing them blind, they could have taken some of SL from the existing card and opened a new one. Their exposure would not have increased and everybody would have been happy.
Give your money to someone else.

I'm not sure I could even hold the grudge for three years.

+1. Three years is indeed a long time for a bank to be stewing about a returned payment--especially if there's been no problems with payments since then. The thing CC issuers should try to remember is: a silly miscalculation of even $3 can send a checking acct. negative and cause a returned payment--depending on who you bank with and the type of checking account you have....and I'm speaking from experience here.

Re: Amex Hilton Aspire - Denial

Remedios — Wed, 15 May 2019 02:32:46 GMT

@M_Smart007 wrote:
@Remedios wrote:

I'm not sure I could even hold the grudge for three years.
How could anyone with a NyQuil Card ever think about holding a grudge

It always starts by someone testing my easy going nature.

Re: Amex Hilton Aspire - Denial

Remedios — Wed, 15 May 2019 02:36:31 GMT

@Brian_Earl_Spilner wrote:
@Remedios wrote:
@nycsimone If they are still extra salty over returned payment from 3 years ago while approving just about everyone capable of filling out an app, I'd look for a different lender.

I can see a lender holding a grudge for a year, maybe two, but this is petty at best.
I get the part about returned payment being a serious issue, but they left the card alone. If they are really that afraid of you robbing them blind, they could have taken some of SL from the existing card and opened a new one. Their exposure would not have increased and everybody would have been happy.
Give your money to someone else.

I'm not sure I could even hold the grudge for three years.
I feel like you're talking about me, mom.

😒

Please tell me you're mad at me and have no plans to talk to me any time soon

Plz...