topic Re: HSBC do not apply in Credit Card Applications

HSBC do not apply

ando35 — Mon, 15 Jul 2019 20:17:26 GMT

I have a 780 score and was denied. I think because I got one of the credit verfication questions wrong.

LIke I am going to remeber whther I applied for my citi card in April 2015 or August 2016.

Now I have a hard pull on my record and I was denied.

Re: HSBC do not apply

LakeLife — Mon, 15 Jul 2019 20:26:06 GMT

On my Citi card it shows that I have been a member since 2011, so I'm thinking if you would have just looked at your card you would have had your answer. You can always call them and recon.

Re: HSBC do not apply

Anonymous — Mon, 15 Jul 2019 20:41:10 GMT

They're a bit over the top and snooty about it too. All the effort for a 5-10K CL isn't worth the time. And if you make over 80K they want POI which is a whole different issue to deal with.

From app to approval and card in hand it's usually a month or longer.

Re: HSBC do not apply

pinkandgrey — Mon, 15 Jul 2019 20:43:30 GMT

@LakeLife wrote:
On my Citi card it shows that I have been a member since 2011, so I'm thinking if you would have just looked at your card you would have had your answer. You can always call them and recon.

I agree with this. You can always attempt recon. Good luck!

Re: HSBC do not apply

Jnbmom — Mon, 15 Jul 2019 21:14:14 GMT

@pinkandgrey wrote:
@LakeLife wrote:
On my Citi card it shows that I have been a member since 2011, so I'm thinking if you would have just looked at your card you would have had your answer. You can always call them and recon.
I agree with this. You can always attempt recon. Good luck!

CK shows the exact date account was opened, I was keep CK open in my browser when applying for anything. HSBC is not the only one that does this, although I am not a fan of them personally.

Re: HSBC do not apply

FinStar — Mon, 15 Jul 2019 22:35:15 GMT

@LakeLife wrote:
On my Citi card it shows that I have been a member since 2011, so I'm thinking if you would have just looked at your card you would have had your answer. You can always call them and recon.

Unfortunately, if ID or verification questions are not vetted or authenticated properly, HSBC is not prone to reconsideration.

Re: HSBC do not apply

FinStar — Mon, 15 Jul 2019 22:44:42 GMT

@Anonymous wrote:
They're a bit over the top and snooty about it too. All the effort for a 5-10K CL isn't worth the time. And if you make over 80K they want POI which is a whole different issue to deal with.

From app to approval and card in hand it's usually a month or longer.

Eh, I think experiences will vary. I didn't find them snooty or over the top IME (definitely not like Discover, but they were pleasant and professional). On the plus side, I had no issues obtaining 3 cards with them including the Premier WEMC, but then again I've been with HSBC for quite sometime though.

There's a few quirky lenders that have some added authentication questions that can definitely catch some by suprise. BB&T and Comenity were some, for instance. So, I'm always ready with a thermometer on hand (just in case they want to check my temperature) aside from any other historical questions from 10-20 years back. Huggies or Pampers comes to mind as @Remedios mentioned on another thread

Re: HSBC do not apply

Anonymous — Mon, 15 Jul 2019 22:49:03 GMT

They got snooty with me saying because they're a global bank they want POI because apparently I make too much for them to vet it like other banks. I told them to cancel the app and moved on. Providing them with POI before an approval that tends to be lacking in benefit of a 5 digit CL just wasn't appealing enough to go the extra step beyond hounding them daily to get a status update. I really only apped to fill a slot and collect a bonus based on who they pulled and thought maybe it would just be an instant approval but no it couldn't be that simple.

Re: HSBC do not apply

FinStar — Mon, 15 Jul 2019 22:54:36 GMT

@Anonymous wrote:
They got snooty with me saying because they're a global bank they want POI because apparently I make too much for them to vet it like other banks. I told them to cancel the app and moved on. Providing them with POI before an approval that tends to be lacking in benefit of a 5 digit CL just wasn't appealing enough to go the extra step beyond hounding them daily to get a status update. I really only apped to fill a slot and collect a bonus based on who they pulled and thought maybe it would just be an instant approval but no it couldn't be that simple.

Hmmm, interesting DP. There was no POI request IME, even when I applied for the Premier CC. So, I think like any other outcome, even for high-income earners, YEMV.

Re: HSBC do not apply

Remedios — Mon, 15 Jul 2019 23:02:33 GMT

@FinStar wrote:
@Anonymous wrote:
They're a bit over the top and snooty about it too. All the effort for a 5-10K CL isn't worth the time. And if you make over 80K they want POI which is a whole different issue to deal with.

From app to approval and card in hand it's usually a month or longer.
Eh, I think experiences will vary. I didn't find them snooty or over the top IME (definitely not like Discover, but they were pleasant and professional). On the plus side, I had no issues obtaining 3 cards with them including the Premier WEMC, but then again I've been with HSBC for quite sometime though.

There's a few quirky lenders that have some added authentication questions that can definitely catch some by suprise. BB&T and Comenity were some, for instance. So, I'm always ready with a thermometer on hand (just in case they want to check my temperature) aside from any other historical questions from 10-20 years back. Huggies or Pampers comes to mind as @Remedios mentioned on another thread

I recently had issue with security questions because it turns out I must have been dishonest with my answer

It asked what my favorite drink was and I kept on typing water, till it kicked me out and i had to call in and get it reset the hard way

Turned out the right answer was "beer"

Oops

OP, sorry this happened to you, it's always a good idea to have a copy of your CR whenever ID verification questions are used and also, to prevent this from happening in to future, you may want to order copies of your reports from data aggregators like LN, then dispute and remove any inaccurate info.

Here is the complete list of such agencies, you do not need to worry about all of them, just scroll down to Supplementary Reports

https://files.consumerfinance.gov/f/documents/cfpb_consumer-reporting-companies-list.pdf

Re: HSBC do not apply

DaveInAZ — Wed, 17 Jul 2019 02:20:04 GMT

I've never known an HSBC credit app to be an instant decision, it's always a two step process. Security SPs EX to verify your identity, if they have any issue/questions you have to sort it out with them. Only after they're satisfied it's you do they send it to underwriting who then HPs EQ. Even opening a bank account is the same process, except no underwriting or EQ HP.

The issue I have with them is their failure to protect my identity. I recently opened a savings account and it hit a snag in security, it seems what I entered for my DL issue & expiration date didn't match my app for a CC a couple years ago. Yeah, I renewed it since then. They emailed me a phone # to call . Before she'll even discuss things with me she verifies my identity with name, full address, DoB, and then she ask to verify my SS#. I ask if she means the last 4 digits; no she demands I verify my full SS#. So, you idiots, you let a low paid worker have full access to my name, address, DoB and full SS#?????

They're not "snooty", they are idiots.

Re: HSBC do not apply

Anonymous — Sat, 20 Jul 2019 12:34:30 GMT

I received a prequal in the mail from HSBC and tried applying online several times and always got the "Cannot verify identity" even though they never populated any of the customary 4 questions.

Finally applied over the phone to get instant approval. From approval to card mailing took 2 days with likely another 3 or 4 for it to arrive. No POI even though > $80k.

Limit is low, though, at only $7k. Lowest limit card by far. Hope CLIs are easy to come by.

Re: HSBC do not apply

M_Smart007 — Sat, 20 Jul 2019 21:31:10 GMT

@Anonymous wrote:

I received a prequal in the mail from HSBC and tried applying online several times and always got the "Cannot verify identity" even though they never populated any of the customary 4 questions.

Finally applied over the phone to get instant approval. From approval to card mailing took 2 days with likely another 3 or 4 for it to arrive. No POI even though > $80k.

Limit is low, though, at only $7k. Lowest limit card by far. Hope CLIs are easy to come by.

HP for CLI's, and not know as being A Generous Lender.

Re: HSBC do not apply

Anonymous — Sun, 21 Jul 2019 05:11:04 GMT

@M_Smart007 wrote:
@Anonymous wrote:

I received a prequal in the mail from HSBC and tried applying online several times and always got the "Cannot verify identity" even though they never populated any of the customary 4 questions.

Finally applied over the phone to get instant approval. From approval to card mailing took 2 days with likely another 3 or 4 for it to arrive. No POI even though > $80k.

Limit is low, though, at only $7k. Lowest limit card by far. Hope CLIs are easy to come by.
HP for CLI's, and not know as being A Generous Lender.

Thanks for that data.

I'll find a recurring charge to add to it and just keep it in the collection.

Re: HSBC do not apply

AverageJoesCredit — Sun, 21 Jul 2019 11:36:37 GMT

Only thing i seem to like about this lender is their cards look cool

Re: HSBC do not apply

Anonymous — Sun, 21 Jul 2019 13:58:14 GMT

@Remedios ... one problem with all this is my Lexis Nexis Report is 52 pages and which address when some are repeated multiple times. Trying to get credit bureaus and information gathers to clean up is a very challenging job.