topic Re: PPMC CLI Questions in Credit Card Applications

PPMC CLI Questions

Anonymous — Fri, 01 Nov 2019 04:13:47 GMT

I've been denied a credit limit increase for my third time.. and I am wondering if i'm talking to the wrong department..

I've tried asking via live chat to no success after calling the phone number listed when I click the CLI button.

"Unfortunately, you cannot request a credit line increase online.

Please call our Customer Service department:

1-855-520-0991"

Is there another number I should be calling?

Re: PPMC CLI Questions

FinStar — Fri, 01 Nov 2019 04:30:53 GMT

How long have you had the PPMC? The alternative is calling the Credit Solutions line (listed in the Backdoor Numbers thread). They're definitely no magic wand, but typically better results can be achieved than the traditional channels.

If denied again through that number, you'll likely need to focus on the reasons they provide on the letter and try them again at some point.

Re: PPMC CLI Questions

Anonymous — Fri, 01 Nov 2019 06:01:48 GMT

They started using Vantage 4.0 score for CLIs. Did you check the score on their site after login. My VS4.0 is less than my FICO. Heck it's even less that the FICO TU 08 they used to give me the card and my TU 08 improved a lot but VS4.0 is still low.

Re: PPMC CLI Questions

Anonymous — Fri, 01 Nov 2019 11:01:21 GMT

^^^ is that documented somewhere? I know they offer VS4.0 for us to see as our complimentary score in the account, but I haven’t seen where they said they also use it for CLI assessment. I’d be surprised if credit decisions weren’t still based on FICO scores.

Re: PPMC CLI Questions

ocheosa — Fri, 01 Nov 2019 13:08:46 GMT

I would wait minimum 6 months from approval but it can take much longer, depends on the profile.

Re: PPMC CLI Questions

Anonymous — Fri, 01 Nov 2019 16:23:43 GMT

@Anonymous wrote:
^^^ is that documented somewhere? I know they offer VS4.0 for us to see as our complimentary score in the account, but I haven’t seen where they said they also use it for CLI assessment. I’d be surprised if credit decisions weren’t still based on FICO scores.

They do use V4.0 for CLI requests- see my old thread.

Re: PPMC CLI Questions

Anonymous — Fri, 01 Nov 2019 16:31:26 GMT

I will look it up for sure - that’s the first I’ve heard of anything other than FICO being used for credit in any meaningful way.

Re: PPMC CLI Questions

Anonymous — Fri, 01 Nov 2019 16:47:50 GMT

They still use FICO 8 when you apply for the cards but started using V4.0 for clis. That's what I got in my cli denial letters.

Re: PPMC CLI Questions

I_Love_Cards — Sat, 02 Nov 2019 05:09:55 GMT

My synchrony CLI letters also have my Vantage 4.0 score starting in early September. It’s 60-70-ish points lower than my FICO so it’s pretty easy to tell for me. It might be my profile and my cards that’s causing them to use the V4.0, but it’s definitely my vantage 4.0 score.

But all is it lost. My TU FICO 08 is 695-705. Not a single CL from Synchrony for anything until they switched to Vantage 4.0 (which is 635-640). Since then they have upped my limits from a total of $6,900 to $20,800 (in a couple of months).

Re: PPMC CLI Questions

Gotham- — Sat, 02 Nov 2019 10:54:15 GMT

So we have finally found a CC that will CLI with Vantage 4.0

Re: PPMC CLI Questions

zerofire — Sat, 02 Nov 2019 20:43:04 GMT

I seriously have to question how long you have had your account. Synchrony Bank uses 3 statements between opening/CLi request and the next CLi. This is generally 3-4months. Also there is a online limit of $10,000 but you are not there yet since even after a 3x your $2,000 becomes $6,000. You can get more than $10,000 by calling in. Also are you sure that Synchrony likes the way you manage your account and that there is no reason for them to see you in a bad light like credit seeking? Usualy once you have a 720 FiCO Synchrony goes ahead and removes the doors from their hinges.

Re: PPMC CLI Questions

Anonymous — Sat, 02 Nov 2019 20:58:07 GMT

877-379-8175

This is the # for Credit Solutions which handles all Sync based cards. Call them up and ask for 25K and let them counter with your highest limit.

Re: PPMC CLI Questions

Anonymous — Sat, 02 Nov 2019 21:38:55 GMT

Sync matched OP's highest card, I think it's unlikely CS will feel an increase is warranted TBH.

Re: PPMC CLI Questions

Anonymous — Sat, 02 Nov 2019 21:43:29 GMT

Based on OP's post w/ the wrong number listed it's worth listing it yet again.

Asking never hurts and could get the ball rolling beyond 5K a lot quicker than some of the others listed.

Re: PPMC CLI Questions

ocdcreditmonkey — Mon, 11 Nov 2019 00:57:14 GMT

VS 4.0 is definitely being used for approvals and CLI requests. The change was official in October but they were using them starting in August and we didn't know it. I was denied a CLI on my Amazon card on 08/06 and the reasons given were that my score was only 634 and that I had no open real estate account. Obviously, since my scores were 760ish across the board I knew something was up. That something was that they began the transition to VS 4.0 behind the scenes and didn't tell anyone. I have excellent credit, absolutely no derogatory anything, roughly $75,000+ in credit and my utilization is just under 10%. All accounts are mine, no AU accounts. I spend and pay off hundreds - thousands every month. The only thing against me is that my age of accounts is only approximately 18 months. I feel very punished by this scoring model, as it is more than 100 points less than my actual FICO scores. Synchrony used to really love me, but VS 4.0 definitely does not! Their terrible decision to make this change means that for the foreseeable future there are absolutely no CLI's on any of my accounts with them. 😡😤😵😭

Also, a family member applied as a test hoping approvals were still FICO and they received a denial with a much lower score, which was the VS 4.0. Maybe it is hit or miss right now, but it is happening ☹️

Re: PPMC CLI Questions

cr101 — Mon, 11 Nov 2019 09:47:22 GMT

@Anonymous wrote:

I've tried asking via live chat ...
"Unfortunately, you cannot request a credit line increase online.

Odd. I was chatting with them the other day just to find out HOW I'd request the increase and they took my request via chat. Declined, but they still did it via chat. What annoyed me is that I flat out asked if it was too early to apply and she told me that I could apply anytime. But, the decline letter said that it was too early. I wonder if they have a quota.

Re: PPMC CLI Questions

cr101 — Mon, 11 Nov 2019 09:54:43 GMT

@Anonymous wrote:
They started using Vantage 4.0 score for CLIs. Did you check the score on their site after login. My VS4.0 is less than my FICO. Heck it's even less that the FICO TU 08 they used to give me the card and my TU 08 improved a lot but VS4.0 is still low.

is this just for cli and not the main application approval? i got my card about 2 wks ago and nearly had a heart attack when i saw my score. they use their own score now. 2 ppl who recently got a card from them confirmed the same thing. the online score/letter and letter that i received via mail hinted at that, too. i also talked to someone that same night and they said that they use their own scoring system.

Re: PPMC CLI Questions

Anonymous — Mon, 11 Nov 2019 09:57:55 GMT

Then with three scoring systems in place, there's also the possibility that they run applicants through all three (FICO, VS4.0, and internal) and have a threshold on all three that must be met for approval, and being ok on VS4.0 and FICO but under the bar on the internal system causes one to be denied and the internal score quoted as the reason.

I'm only theorizing and it would seem to be a little excessive, but it's not out of the realm of possibility in any way considering that other lenders use a variety of systems such as FICO, EWS/Chex, LN, or whatever else to approve or deny people.

Re: PPMC CLI Questions

Anonymous — Thu, 14 Nov 2019 18:16:09 GMT

Whack, they're still telling me to eat poop basically lol. I don't know what these people want from me, the denial letters are impossible to understand. My VS 4.0 score on my PPMC Sync account hasn't updated since August, so there's that I guess. Note- I got my PPMC in July and Amex was the one who matched my PPMC CL.

"updated monthly" hah ok

But they'll give me a promo APR rate of 0% until 4/05/2020.. Nice but why not a CLI ?!?

Re: PPMC CLI Questions

Anonymous — Thu, 14 Nov 2019 19:32:27 GMT

Unenroll in VS4.0 minitoring, then re-enroll and you'll see your new score as of today.