topic Re: BofA CLI question in Credit Card Applications

BofA CLI question

simplynoir — Wed, 15 Jan 2020 02:42:43 GMT

As part of our 2020 credit card strategy we shifted some spend around and are making her Premium Rewards card one of our main personal drivers going forward while my own PR card will shift to business spend entirely to help allieviate the glut of MR points we have. The interesting thing is when she went to check her account online to get ready to request an increase there was no link on there to ask for one. Double checked with another browser to make sure it wasn't a website issue and my account as well.

So I have several questions here regarding that. Assuming we want to wait til the SP language (link) shows up what's the timeline if one has already waited this long for it if at all? Her approval was back in April of last year which is why I was so surprised it not being there. And assuming we don't want to wait is it possible to call in and take the HP if needed to get the increase? The average spend on the card has been $1k-$2k a month but that will change

TIA to anyone with some answers. I'll be calling them probably Friday about this but some answers beforehand would be nice

Re: BofA CLI question

AllZero — Wed, 15 Jan 2020 03:14:31 GMT

Try Help & Support tab -> More topics >>

Credit cards -> Request a credit line increase

Re: BofA CLI question

AllZero — Wed, 15 Jan 2020 03:08:43 GMT

I'm not sure what the timeline is for hyperlink for the Request a credit line increase to appear. I think it's around ~ 90 days once your account is set up?

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 03:38:45 GMT

Nada there. I'm more curious than anything on why it's not there. Even trying to search it through the help topic main page didn't help. Supposedly you can call if the link isn't there but I have no clue with the recent SP changes to CLIs whether it's still a SP, HP or not even being able to until they say you're ready

Re: BofA CLI question

recoveringfrombk7 — Wed, 15 Jan 2020 03:45:44 GMT

DH had not gotten his either. I do not know if it's because we are still in the promotional BT window and are using it (about 5k out of 14k, we are BT-cleaning up his personal debt from starting a small business). We actually called to see if he could get a small CLI of like 2k and they denied him. Scores were 740ish due to util at the time. Are you still in a promotional window (0% purchases or some such) maybe? I'm wondering if that is tied to the soft CLI button showing up. Regardless, it is absent for us as well.

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 03:50:22 GMT

@recoveringfrombk7 wrote:
DH had not gotten his either. I do not know if it's because we are still in the promotional BT window and are using it (about 5k out of 14k, we are BT-cleaning up his personal debt from starting a small business). We actually called to see if he could get a small CLI of like 2k and they denied him. Scores were 740ish due to util at the time. Are you still in a promotional window (0% purchases or some such) maybe? I'm wondering if that is tied to the soft CLI button showing up. Regardless, it is absent for us as well.

Nope, no BTs or promotional periods to speak of here. As far as I'm aware at least especially with the Premium Rewards card. Balance gets PIF pretty much as soon as statement posts and she's a Platinum Honors holder. May I ask how soon after approval of the card did you ask? And did they inform you if it would be a SP or HP as well?

Re: BofA CLI question

AllZero — Wed, 15 Jan 2020 03:54:14 GMT

I'm not sure why it's not there. If the approval was back in April, it should have been there by now.

For a data point, I did call in once for a CLI request back in 3rd quarter of 2018. Denied. No hard pull. All my other request have been online.

ETA. I can't recall if I had the hyperlink or not at that time. It probably wasn't there. Thus, I called in.

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 03:51:48 GMT

How old was the card when you did that?

Re: BofA CLI question

coldfusion — Wed, 15 Jan 2020 03:53:38 GMT

Last shot...

Log in from desktop/laptop then under Accounts -> Bank of America Premium Rewards Visa Signature -XYZZ select the Information and Services tab along the bottom.

Under Services you should see "Manage Your Account" along the bottom left and right under that look for "Update email address" and right below that "Request credit line increase", just above "Add an authorized user".

Re: BofA CLI question

AllZero — Wed, 15 Jan 2020 03:59:30 GMT

@simplynoir wrote:
How old was the card when you did that?

~ 6 months old.

2nd card approved back in July. Link showed up in ~90 days.

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 04:03:51 GMT

@coldfusion wrote:
Last shot...

Log in from desktop/laptop then under Accounts -> Bank of America Premium Rewards Visa Signature -XYZZ select the Information and Services tab along the bottom.

Under Services you should see "Manage Your Account" along the bottom left and right under that look for "Update email address" and right below that "Request credit line increase", just above "Add an authorized user".

Hail mary no good I already tried this but double checked it just now to be sure on both Firefox and Chrome and still nothing

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 04:04:23 GMT

@AllZero wrote:
@simplynoir wrote:
How old was the card when you did that?
~ 6 months old.

2nd card approved back in July. Link showed up in ~90 days.

Hmm alright thanks for the info

Re: BofA CLI question

Trikoret — Wed, 15 Jan 2020 06:04:03 GMT

What's the credit line? Is it possible your maxed out with BofA?

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 06:10:18 GMT

@Trikoret wrote:
What's the credit line? Is it possible your maxed out with BofA?

Her credit line is $20k and no where near the max if my credit line with them is any indication

Re: BofA CLI question

Trikoret — Wed, 15 Jan 2020 06:13:48 GMT

Just call them up and request an increase. Usually it's a soft pull. When I requested a business credit increase, it was soft.

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 06:23:06 GMT

I might just do that. It'll have to wait til Friday though which meh but what can you do

Re: BofA CLI question

K-in-Boston — Wed, 15 Jan 2020 12:12:44 GMT

I have not had any experience with calling for a CLI. Usually the link would just appear around 3 months (even with 0% promos), and come back around 3 months after. I haven't had any actual CLI success (only reallocation) since CLIs were changed to SPs since I hit my $99.9k ceiling just weeks before that change. I will say that the last time I called to close a card (Cash Rewards) was right after they changed the policy, and while the analyst read me the HP wording before moving that limit to my Travel Rewards card before closing, it did not result in a HP, so hopefully they really have done away with them.

I would say the link not being available doesn't mean that the card is not eligible, though, so I'd take the chance and call.

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 12:18:30 GMT

@K-in-Boston wrote:
I have not had any experience with calling for a CLI. Usually the link would just appear around 3 months (even with 0% promos), and come back around 3 months after. I haven't had any actual CLI success (only reallocation) since CLIs were changed to SPs since I hit my $99.9k ceiling just weeks before that change. I will say that the last time I called to close a card (Cash Rewards) was right after they changed the policy, and while the analyst read me the HP wording before moving that limit to my Travel Rewards card before closing, it did not result in a HP, so hopefully they really have done away with them.

I would say the link not being available doesn't mean that the card is not eligible, though, so I'd take the chance and call.

What made it weird is when I tried the search function to get to the increase page I think the message that came up was "this service not available for this product" or something along those lines. Maybe it's just a glitch on her account that is not allowing it to show who knows but I'll definitely call them Friday and update the thread then in what I get

Re: BofA CLI question

Anonymous — Wed, 15 Jan 2020 14:09:23 GMT

@simplynoir wrote:
As part of our 2020 credit card strategy we shifted some spend around and are making her Premium Rewards card one of our main personal drivers going forward while my own PR card will shift to business spend entirely to help allieviate the glut of MR points we have. The interesting thing is when she went to check her account online to get ready to request an increase there was no link on there to ask for one. Double checked with another browser to make sure it wasn't a website issue and my account as well.

So I have several questions here regarding that. Assuming we want to wait til the SP language (link) shows up what's the timeline if one has already waited this long for it if at all? Her approval was back in April of last year which is why I was so surprised it not being there. And assuming we don't want to wait is it possible to call in and take the HP if needed to get the increase? The average spend on the card has been $1k-$2k a month but that will change

TIA to anyone with some answers. I'll be calling them probably Friday about this but some answers beforehand would be nice

The "Request a credit limit increase" appears on the first day of the third monthly billing cycle (in my experience) so it should have been visible since June 2019. But if you attempt an increase before 91 days after account approval, or 91 days after the last CLI, the request will be denied.

For example, I was approved for a Premium Rewards card on 9/23/19 and the first statement closed on October 19, 2019. The CLI link first appeared on November 20, the day after the second statement closed on November 19.

@601flyguy is the only other person I'm aware of who has said that he hadn't seen the CLI link and was required to call in for increases.

Re: BofA CLI question

simplynoir — Wed, 15 Jan 2020 15:27:40 GMT

@Anonymous wrote:
@simplynoir wrote:
As part of our 2020 credit card strategy we shifted some spend around and are making her Premium Rewards card one of our main personal drivers going forward while my own PR card will shift to business spend entirely to help allieviate the glut of MR points we have. The interesting thing is when she went to check her account online to get ready to request an increase there was no link on there to ask for one. Double checked with another browser to make sure it wasn't a website issue and my account as well.

So I have several questions here regarding that. Assuming we want to wait til the SP language (link) shows up what's the timeline if one has already waited this long for it if at all? Her approval was back in April of last year which is why I was so surprised it not being there. And assuming we don't want to wait is it possible to call in and take the HP if needed to get the increase? The average spend on the card has been $1k-$2k a month but that will change

TIA to anyone with some answers. I'll be calling them probably Friday about this but some answers beforehand would be nice
The "Request a credit limit increase" appears on the first day of the third monthly billing cycle (in my experience) so it should have been visible since June 2019. But if you attempt an increase before 91 days after account approval, or 91 days after the last CLI, the request will be denied.

For example, I was approved for a Premium Rewards card on 9/23/19 and the first statement closed on October 19, 2019. The CLI link first appeared on November 20, the day after the second statement closed on November 19.

@601flyguyis the only other person I'm aware of who has said that he hadn't seen the CLI link and was required to call in for increases.

I'll be honest and say I can't recall if the link was there or not there before since I only logged into her account to pay her bill off when the statement generated, no requests for increases ever since approval since there was no need at the time. The timeline for asking for CLIs via the link was my own experience (3 months) but not hers for whatever reason which is why I was confused

I'll search myself later if need be but could you point me to @601flyguy's post(s) with their experience? I would really appreciate it