topic Re: Capital One CLI - Soft or Hard Pull??? in Credit Card Applications

Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Thu, 12 Mar 2020 20:54:26 GMT

I just called customer service (3/12/2020) and asked if a CLI was hard or soft pull. She told me that it's a soft pull ... 'that's why we tell our customers that you can request an increase at any time with no effect to your credit score.'

I'm not exactly sure if this inquiry (attached) is from requesting an increase online. What's ya'lls experience???

Re: Capital One CLI - Soft or Hard Pull???

Brian_Earl_Spilner — Thu, 12 Mar 2020 21:00:39 GMT

It's soft pull

Re: Capital One CLI - Soft or Hard Pull???

M_Smart007 — Thu, 12 Mar 2020 22:08:27 GMT

@FAMUGrad2001 wrote:
I just called customer service (3/12/2020) and asked if a CLI was hard or soft pull. She told me that it's a soft pull ... 'that's why we tell our customers that you can request an increase at any time with no effect to your credit score.'
I'm not exactly sure if this inquiry (attached) is from requesting an increase online. What's ya'lls experience???

From the only Capital One card that I had and closed, it was always a "SP" for CLI request no matter what.

Re: Capital One CLI - Soft or Hard Pull???

donkort — Thu, 12 Mar 2020 23:23:13 GMT

If they explicitly state that it "doesn't affect your credit score," it's definitely a soft pull.

Re: Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Thu, 12 Mar 2020 23:44:38 GMT

Technically she only said it's a soft pull. I didn't ask explicitly if it would effect my credit.. Should that be assumed?

Re: Capital One CLI - Soft or Hard Pull???

donkort — Thu, 12 Mar 2020 23:48:27 GMT

I was say there's a 99.44% possibility that it was a soft pull.

Re: Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Thu, 12 Mar 2020 23:57:14 GMT

I see that as a 0.56% chance that it isn't .... Just how my mind works. Plus, I haven't (I don't trust my memory) requested any cards, just an increase and there's a HP on my report.

Re: Capital One CLI - Soft or Hard Pull???

donkort — Fri, 13 Mar 2020 00:01:22 GMT

You can easily find out where you got the HP----by going for the free credit score at Wallethub. It's absolutely free---no credit card. It's a Vantage 3 score.

But they have enough of a credit report to tell you where you got the hard pull.

Re: Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Fri, 13 Mar 2020 01:28:29 GMT

I went ahead and did the CLI online....

No dings and alerts, so I guess it WAS a soft pull .....

Re: Capital One CLI - Soft or Hard Pull???

AllZero — Fri, 13 Mar 2020 01:30:51 GMT

@FAMUGrad2001 wrote:
I went ahead and did the CLI online....

No dings and alerts, so I guess it WAS a soft pull .....

Good luck on your CLI application! Hope to read of your approval.

Re: Capital One CLI - Soft or Hard Pull???

seattletravels — Fri, 13 Mar 2020 04:27:13 GMT

@FAMUGrad2001 wrote:
I went ahead and did the CLI online....

No dings and alerts, so I guess it WAS a soft pull .....

Was it approved?

Re: Capital One CLI - Soft or Hard Pull???

ahutchga1972 — Fri, 13 Mar 2020 14:16:19 GMT

Inquiring minds want to know!

Re: Capital One CLI - Soft or Hard Pull???

Wavester64 — Fri, 13 Mar 2020 14:50:18 GMT

@FAMUGrad2001 wrote:
I just called customer service (3/12/2020) and asked if a CLI was hard or soft pull. She told me that it's a soft pull ... 'that's why we tell our customers that you can request an increase at any time with no effect to your credit score.'
I'm not exactly sure if this inquiry (attached) is from requesting an increase online. What's ya'lls experience???

I requested 2 CLI since Jan. 1st this year for C1. One for QS was declined, and the other for Savor One was approved.

BOTH were SPs.

Re: Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Fri, 13 Mar 2020 16:11:22 GMT

Still no answer. 🤷🏾‍♂️

waiting game ....

Re: Capital One CLI - Soft or Hard Pull???

Brian_Earl_Spilner — Fri, 13 Mar 2020 16:19:26 GMT

Cap1 is always soft pull and if you got a 2-3 day message it was declined. It's pretty much instant yes, or declined. They don't have an underwriting department. It's all computer based and can't be reconsidered.

Re: Capital One CLI - Soft or Hard Pull???

simplynoir — Fri, 13 Mar 2020 16:22:52 GMT

As an added note the CLI offer itself does not have to be accepted so you can always decline and try again at a later date last time I checked

Re: Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Fri, 13 Mar 2020 23:00:26 GMT

DENIED!

Here's the thing .... 19 inquiries in the past year.... BUT I bought a new ride AND a new house!

These two transactions accounted for 13 of these inquiries were at the car lot on the same and 4 were for a mortgage prequal in the same month.

Should I be calling for a recon or what???

Re: Capital One CLI - Soft or Hard Pull???

seattletravels — Fri, 13 Mar 2020 23:07:37 GMT

Did it list inquires as the reason? They should have seen that it was for mortgage/car and only counted 1 for each.

Re: Capital One CLI - Soft or Hard Pull???

FAMUGrad2001 — Fri, 13 Mar 2020 23:13:44 GMT

i attached the letter.

that was the only reason given

Re: Capital One CLI - Soft or Hard Pull???

Anonymous — Fri, 13 Mar 2020 23:14:52 GMT

@FAMUGrad2001 I edited your reply with the letter because it obtained personal information. You may reattach, but please edit out name etc.